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Hanlees Hilltop Toyota

Richmond, CA

4.3
953 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 953 reviews

November 20, 2024

Dealership staff where very helpful in finding the right car and provide best calculation on financing my car. More

by UCHPHO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camran A.
November 19, 2024

Had to walk home 4 miles because they kept my car for 4 hours for an oils change. For the first time since 2019 they did not offer a shuttle or any other way home. I was not prepared for this. I couldn’t m More

by poncejesus66
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Service
November 19, 2024

V e r y g o o d j o b everything was great thanks More

by Zahid Aslam Muhammad
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Liew
November 18, 2024

All was very good except the long waits between whatever had to be taken care of by the office and maintenance. Still need to make the internet connection... More

by eallicht
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Lack of stock was somewhat frustrating, but satisfied in the end. Jazz was very good More

by Cahoon
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Did not meet
November 15, 2024

It's not the dealership. It's about the wonderful worker's. They are awesome. More

by JENNYWILDONE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jenny William
November 15, 2024

From the beginning everyone was courteous and accommodating.. Mike the service manager was thorough and answered all questions. More

by rschuette14
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike, ?Tanisha in paying
November 15, 2024

Didn’t put wiper fluid in my car but charged me for it. I was very disappointed with the car service. Never bringing in my car. Charged me over $700 and they forgot to do things they were supposed to. More

by Ingrid Bernal
Service Price Transparency
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Recommend Dealer
No
November 13, 2024

Quick maintenance work on my car, One hour only and I feel the difference with out it. More

by VICTORINOPASCO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

My service advisor was knowledgeable, helpful and friendly. The waiting room is reasonably pleasant with good coffee available. Work completed when promised. The shuttle is a big plus. More

by Paul
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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