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Hanlees Hilltop Toyota
Richmond, CA
980 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 980 reviews
January 01, 2025
I was told my vehicle would be ready on Saturday. I brought it in on Friday. Martha told me that the part had to be ordered. I told her I needed the truck by Monday. She said that shouldn’t be a prob I brought it in on Friday. Martha told me that the part had to be ordered. I told her I needed the truck by Monday. She said that shouldn’t be a problem. She called me Monday and told me that the part had not been ordered And I would have to wait until Tuesday if I’d like just to come back and pick up the truck and not have the work done that’s OK. It was too late for that so I picked up the truck on Tuesday. Very disappointed. More
by MARTINBROWN
Verified CustomerEmployees Worked With
Martha Service
January 01, 2025
The woman who took care of me was very thoughtful and the mechanic as well, both answering my questions thoroughly. The mechanic did a great job. mechanic as well, both answering my questions thoroughly. The mechanic did a great job. More
by peachmum
Employees Worked With
I can’t remember their names.
December 23, 2024
It was a great experience. Juan was very professional and very efficient with his job. We were there in and out in 2 hours with a new car. Juan was very professional and very efficient with his job. We were there in and out in 2 hours with a new car. More
by JOHNYAOPHAN
Employees Worked With
Not aplly
December 22, 2024
It is well run and appears to be well managed. Everybody is very polite and cheerful. Everybody is very polite and cheerful. More
by MARK.KREVOLIN
Employees Worked With
December 22, 2024
The best salesman. he helped me from start to finish. Good and smooth transaction Toyota hilltop he helped me from start to finish. Good and smooth transaction Toyota hilltop More
by robbiematoza
Employees Worked With
December 21, 2024
Got a great deal on the Prius I leased & I’m very pleased with the service I received also! with the service I received also! More
by guitar_tanager8x
Employees Worked With
Other Employees :
The finance guy( not sure of his name) but 5 stars
December 18, 2024
This service experience was better than the previous few times I had been there. Jesse was helpful with my missing key fob that was owed me. Also he listened to my concern about the key flashing red. times I had been there. Jesse was helpful with my missing key fob that was owed me. Also he listened to my concern about the key flashing red. More
by Alli_B
Employees Worked With
Jesse
December 14, 2024
Too much labor rate , Highly expensive labor I don’t if you guys over charge or what but that’s so messed up you guys over charge or what but that’s so messed up More
by AP
Employees Worked With
