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Hanlees Hilltop Toyota

Richmond, CA

4.3
955 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 955 reviews

December 08, 2023

The lady who helped me was very friendly. It took some time but the waiting area was nice. More

by Contreras.molly
Recommend Dealer
Yes
December 08, 2023

Job was done fast and efficient! Liew is an awesome writer and picking the truck up was made easy! More

by SAECHAOSOUF
Recommend Dealer
Yes
Employees Worked With
Liew
December 08, 2023

Great service I got attended good and had a great experience. Service was good Great communication More

by FLORIDALMAREYES415
Recommend Dealer
Yes
Employees Worked With
Jesse
December 08, 2023

Longest wait time Expensive labor costs Poor communication Waited almost seven hours for what we're told is going to be only 3-4 hours More

by SAMONTEJPAUL
Recommend Dealer
No
December 08, 2023

The customer service was very good. I was able to drop my car off for service and it was ready thr next day before expected. More

by jcunningham0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 08, 2023

I asked for the offer/specials on their website but it was not applied upon check out. More

by Martin100x
Recommend Dealer
Yes
December 08, 2023

Everyone was friendly and helpful in the process of purchasing my new car. I was informed of the next step as I neared the end of the current step. I didn't have to wait more than a few minutes for any More

by NOT12LISTEN
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garcia
December 07, 2023

Got done what was needed and in a short time. I appreciated the efficient ride home. More

by Kathytobin44
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Jenny
December 07, 2023

I took my 2022 Toyota Tacoma for an oil change but they very kindly told me that it is not yet time to change the oil because the mileage I have put on it is 3,000 and they told me that it is up to 10,000 More

by ELISEOPEREZ1983
Recommend Dealer
Yes
Employees Worked With
I do not remember
December 07, 2023

Impressive service. Nice employee. Good hospitality. Thank you for your service . Have a good one More

by Prakash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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