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Hanlees Hilltop Toyota

Richmond, CA

Overview
Employees
Reviews
Vehicles
4.3
955 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 955 reviews

December 13, 2023

Good but I do wish you had loaner cars for major services. My car was gone for 9 days and cost 7k to repair. A loaner or rental reimbursement would be good. I do get with my BMW and our Lexus when o More

by Jfbenn71
Recommend Dealer
Yes
Employees Worked With
Jesse
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December 13, 2023

Jenny took good care of me and my 2009 Toyota Camry! And was helpful and told me where the coffee and water was More

by MCKESCOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
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December 12, 2023

How was it that a service that I thought would only cost a few hundred dollars end up costing $2000? More

by ERICABRAHAMSAMUELS
Recommend Dealer
No
Employees Worked With
Jesse
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December 12, 2023

The service was good. Need to provide loaners for major repairs where car is out of use for a week and a half and spending over 7k on a repair. More

by J
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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December 11, 2023

Good He is a pleasant and professional person, he gives you good service and helps you achieve your goal. More

by VICENTEH770
Recommend Dealer
Yes
Employees Worked With
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Rengifo
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December 11, 2023

The service was fast the care was excellent It was much better because it was quick from making the appointment to checking the car and they detailed everything for me More

by MRIACORTEZ0
Recommend Dealer
Yes
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December 09, 2023

Great customer service and very professional Very happy with Juan Espinoza attention, very fast and great process to get my new car More

by FAMYARROYO
Recommend Dealer
Yes
Employees Worked With
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Espinosa
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December 09, 2023

They were prompt, courteous, and communicated clearly. They listened to my concerns and addressed them. More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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December 09, 2023

Got me in quickly, completed service quickly, everyone was kind and attentive Thank you very much! More

by MARTHASCHNEIDAU58
Recommend Dealer
Yes
Employees Worked With
Mike
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December 09, 2023

That the service was very bad they only wanted money making only for engine oil change and brake oil change he charge me 540$ , this is kikd of robbery More

by chefrpacharya
Recommend Dealer
No
Employees Worked With
Bad
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