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Hanlees Hilltop Toyota
Richmond, CA
954 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 954 reviews
Verified Customer
January 11, 2024
I always feel taken care of I always feel taken care of, and will continue taking my RAV4 to them for service. When it is time for a new vehicle, Hanlees will be my dealer. and will continue taking my RAV4 to them for service. When it is time for a new vehicle, Hanlees will be my dealer. More
by lauriew_1959
Employees Worked With
Jenny
January 11, 2024
I love the dealership and all the cashiers. My problem is with Jessie. I came in for a 30K service on my 2018 Prius. The service is that was performed was excellent, however I was charged for a My problem is with Jessie. I came in for a 30K service on my 2018 Prius. The service is that was performed was excellent, however I was charged for a wheel alignment that I never ok'd. I found out at the cashier when I was signing my paperwork. More
by cannon
Employees Worked With
Jessie
January 11, 2024
Service on my truck was good. But the customer service shuttle was horrible. Had me waiting over an hour at the dealership to go home. Had the call a Lyft. And had me waiting for But the customer service shuttle was horrible. Had me waiting over an hour at the dealership to go home. Had the call a Lyft. And had me waiting for over 2 hours after my truck service was completed. Again had to call for a Lyft to pick up my truck. More
by leo_barroso
January 11, 2024
Prompt courteous service. Jenny was a pleasure to work with Explained process. I had a small issue I was concerned with and it was resolved. Jenny was a pleasure to work with Explained process. I had a small issue I was concerned with and it was resolved. More
by Debbie455
Employees Worked With
Jenny
January 11, 2024
Jenny is always positive super helpful and is always honest with me. I could not ask for a better service person to deal with at a dealership than her. I preferred to work with Jenny so much that I will honest with me. I could not ask for a better service person to deal with at a dealership than her. I preferred to work with Jenny so much that I will refuse to deal with anyone, other than her as well. More
by Tayzell
Employees Worked With
Jenny
