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Hanlees Hilltop Toyota

Richmond, CA

Overview
Employees
Reviews
Vehicles
4.3
945 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 945 reviews

December 04, 2024

Not performances what I expected. Even though they did the repairs but the work are below the standard and I have to argue with them, but still not to happy to serve. More

by clams168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 04, 2024

good good good good super good good good good good good good good good good good good More

by montesnoel096
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 02, 2024

This is the worst Toyota dealership I’ve ever encountered. The staff provides poor service, is dishonest, tricky, and lazy. Dealing with this dealership has made me regret getting a Toyota, as it More

by Muhammad Sarfraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know names
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November 30, 2024

Need free water bottle/ juice/coffee for waiting customers. Oil changes take too long as compared to other dealerships. (1hr & 30 mins). More

by TWB3151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha
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November 28, 2024

Clean and spacious check in and waiting area. Friendly staff. Efficient service. Promptly attended to despite coming early for my appointment. More

by GMASARIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morales Marinca - Service Department
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November 27, 2024

Liew was a great help. Very informative and easy to work with. Would highly recommend More

by Jon S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liew Saechao
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November 26, 2024

Service Advisors make is easy to go in and out and are very responsive with our demands More

by Rubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 26, 2024

Great services dept, really helped my services requested. Would definitely bring my truck back again. More

by Chai1285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
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November 23, 2024

Excelente atención , Cindy es una excelente persona, realmente hacen que uno confíe en una empresa. More

by GARIURIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Amaya
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November 23, 2024

I think is very efficient for the service, I like it and I definitely recommend it to others so thank you and I hope see you soon More

by Josemanuelruiz1734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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