Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hanlees Hilltop Toyota
Richmond, CA
980 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 980 reviews
August 26, 2024
I don’t think so they do proper work because i have Toyota free service , my car is same condition nothing changed, not good customer service no supportive Toyota free service , my car is same condition nothing changed, not good customer service no supportive More
by SMITH13
Verified Customer
August 25, 2024
Cindy always be a niceperson with us thank you soo much for you kindness i for you kindness i More
by cpalencia
Employees Worked With
August 22, 2024
We like working with Mike H. in service: reliable. Knowledgeable. Informative. Experienced. We don't like the turnover rate of service agents in service: reliable. Knowledgeable. Informative. Experienced. We don't like the turnover rate of service agents More
by Maholman
Employees Worked With
Check out staff are efficient and friendly
August 17, 2024
Criminals/crooks. The dealership commits fraudulent acts, then tries to cover them up. When pushed, they do the minimum to remedy them. The service department lies The dealership commits fraudulent acts, then tries to cover them up. When pushed, they do the minimum to remedy them. The service department lies over and over again; when pushed over and over again, they back themselves out, level by level. In the end, their subcontractor STILL “cheaped out” on a final, not so minor detail. Absolutely grotesque - intentional fraud, deceit, dishonesty, and complete lack of integrity. A disgrace to humanity, and to the Toyota name and reputation. And everyone who knows anything knows that, and won’t do business with them. Unfortunately, I found out the hard way. Crooks and outright criminals (literally committing criminal behavior). ZERO stars (NEGATIVE 10 million stars). More
by Nowaywilliletyouidme
