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Hanlees Hilltop Toyota

Richmond, CA

4.3
946 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 946 reviews

December 22, 2024

It is well run and appears to be well managed. Everybody is very polite and cheerful. More

by MARK.KREVOLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

The best salesman. he helped me from start to finish. Good and smooth transaction Toyota hilltop More

by robbiematoza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Got a great deal on the Prius I leased & I’m very pleased with the service I received also! More

by guitar_tanager8x
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance guy( not sure of his name) but 5 stars
December 18, 2024

This service experience was better than the previous few times I had been there. Jesse was helpful with my missing key fob that was owed me. Also he listened to my concern about the key flashing red. More

by Alli_B
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jesse
December 15, 2024

Hanlees Service Rep Jesse handled my issue with professionalism in less than one hour and I was on my way. More

by trapsinger
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Representative "Jesse"
December 14, 2024

Too much labor rate , Highly expensive labor I don’t if you guys over charge or what but that’s so messed up More

by AP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Professional, courteous staff; I trust the service recommendations of this dealership to keep my car in good running condition. More

by TanyaW
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Michael, the service advisor supervisor he was very nice helpful and informative. He is the man in service department. I recommend him to friends and family. More

by Mike
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael, service advisor supervisor
December 07, 2024

The people are very friendly and knowledgeable about work that needs to be done. Will always come back here More

by MSJBVAAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Prior to booking my service, your representative confirmed that your office can honor my service contract but when I get there it was NOT honored. I am disappointed. Not to ruin my day, I agreed More

by MARIVICDAVIS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Telephone/reception
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