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Hanlees Hilltop Toyota
Richmond, CA
980 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 980 reviews
March 08, 2025
The service rep Jessie was very courteous, patient, and supportive of my issues and complaints. The whole process with dealing with my recall service was done professionally by him. supportive of my issues and complaints. The whole process with dealing with my recall service was done professionally by him. More
by Brk63d
Verified CustomerEmployees Worked With
Jessie Lobo; service advisor (only)
March 03, 2025
We were looking into getting a new car and Thai was very understanding of our price range and went above and beyond. understanding of our price range and went above and beyond. More
by Rubs
Employees Worked With
February 27, 2025
The service was Fast and efficient. The customer service team was very helpful on answering all my questions The customer service team was very helpful on answering all my questions More
by SANDRAGXOO
Employees Worked With
February 19, 2025
Courteous, didn’t upsell. Showed up 15 mins before my appt and was taken right away, completed in 1.5 hrs. Mentioned it was a slow day compared to usual. Showed up 15 mins before my appt and was taken right away, completed in 1.5 hrs. Mentioned it was a slow day compared to usual. More
by Lanijdt@yahoo.com
Employees Worked With
Service
February 19, 2025
Erik Allen and Cesar in finance were outstanding to work with on all aspects of the transaction. We came from Las Vegas to do business with y’all and were extremely pleased. Love the vehicle. with on all aspects of the transaction. We came from Las Vegas to do business with y’all and were extremely pleased. Love the vehicle. More
by Pat
Employees Worked With
Erik Allen
February 18, 2025
Good job,very happy with the service,thank you. i will telling all my friends and family about this dealership. i will telling all my friends and family about this dealership. More
by TRUONG.BENSON01
Employees Worked With
February 18, 2025
Not helpful,not perlite,not doing there job right, looking for problems to customer, don’t trust customer saying things, told customer to do it themselves work for service In the book, not even check looking for problems to customer, don’t trust customer saying things, told customer to do it themselves work for service In the book, not even checking what we told and making too much excuse. More
by CHAICHAI80
Employees Worked With
In the server is a lady too, lady
