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Hanlees Hilltop Nissan

Richmond, CA

4.2
210 Reviews
Call Dealership (510) 222-4900

3277 Auto Plaza

Richmond, CA

94806

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210 Reviews of Hanlees Hilltop Nissan

July 23, 2023

The services at Hanlees Hilltop Nissan was awesome. The lady who check the cars at the auto services desk was really good. I asked for an appointment on Saturday at 11am but someone must have misheard More

by Corey Monroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady who takes the car keys on Saturday. Great Job and the mechanics.
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July 23, 2023

Very nice staff tentative and thorough fast clean place always have coffee on nice place More

by Ashlie clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisa and the other girl that works with her
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Jul 24, 2023 -

Ashlie clay responded

If you have a Nissan take it here !!

July 23, 2023

Dishonest. Charged me for a tire rotation but did not perform the service. I had to get the dealership’s GM to mark my tires to ensure the service was honored. More

by Vee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mo’
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July 22, 2023

Customer service personnel were very helpful. Actual car service very slow, it took 1 hour and 40 minutes to have my oil change and a tire rotation to be completed. More

by chicoron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arnold Torres
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July 22, 2023

Horrible service,the worst experience I ever had and the stuff is the same bad service More

by Yadira serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audrey Ryan, David Duran, Orlando Teixeira, Joel Arances, Randy Hall, Cameron Lavigne, Bryan Peraza, Arnold Torres
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July 22, 2023

Great friendly service and good advice. The location is a bit out of the way More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the names of those who helped
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July 22, 2023

Quick and great service. Staff is wonderful and helpful. Free coffee with a place to sit More

by hnoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
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July 20, 2023

Muy excelente y amabilidad medio toda la información que necesitabas muy amable toda una profesional More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Víviana
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July 18, 2023

Great service good reliable work and outstanding customer service. Very knowledgeable staff. This staff is always very helpful and knowledgeable, and accommodating. I appreciate the excellent service. More

by SHARROBBINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
Report | Print
July 17, 2023

They were fast, friendly and very thorough. Explained all expected work and cost clearly. Great overall experience More

by tmmillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
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