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Hanlees Hilltop Nissan

Richmond, CA

4.2
210 Reviews

3277 Auto Plaza

Richmond, CA

94806

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210 Reviews of Hanlees Hilltop Nissan

September 24, 2023

Very friendly and thoughtful staff! Everyone was knowledgeable and helpful. They were happy to take the time to explain what is going on. It took a while to get parts, but we we have a More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Ortiz and an Leaf service engineer
September 24, 2023

Friendly and accommodating service! ! Made sure I was happy with my choice. I’ll definitely refer this dealership again More

by Tay.sharee93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idris
September 23, 2023

I was really pleasantly surprised, this was not like any other trip to the dealership. I never felt like there was any lies or manipulation, just friendly banter and supportive staff. They did a great job s More

by andremholmes33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Castillo
September 21, 2023

Staff is kind, courteous and friendly. Every thing that I requested was explained and efficiently taken care of. More

by Juliette
Recommend Dealer
Yes
Employees Worked With
Service intake person was wonderful , Ana Castillo
September 20, 2023

My new car’s first oil change and service appointment was a very pleasant experience. A shorter wait time than other dealerships I have dealt with and a very courteous and helpful staff. More

by shirley.teason
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name of the girl at the desk.
September 18, 2023

I was very unhappy in the days but its ok better with more under standing More

by pearce0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. can not remember the two ladies names
September 17, 2023

Always treated with professional services. Sales associates are always kind and seem to ensure my needs are met. More

by KSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Castillo
Sep 17, 2023 -

KSW responded

Appreciate the positivity and professionalism

September 14, 2023

I’ve been a customer since 2013. I’ve had no problems with my Nissan Leaf and am on my third one. More

by melissameighan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
September 14, 2023

Services are overpriced. The price you would pay to get front windshield replaced is the same as a front headlight replacement. More

by Nissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Duran, Orlando Teixeira, Ana Castillo
September 10, 2023

I went in for a routine oil change. The service was pretty fast. The service team was knowledgeable and friendly. More

by Shamorra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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