Hanlees Hilltop Hyundai - Service Center

I don’t know any other dealer but this time the keep my appointment right on time the front desk person it was very kind and very knowledgeable of the work the my car need it and answer Al the question re appointment right on time the front desk person it was very kind and very knowledgeable of the work the my car need it and answer Al the question really well thank More

I was EXTREMELY IMPRESSED with the receptionist/service assistant. I forgot her name. She is an asset beyond measure. I arrived very early for my appointment, but she welcomed me inside, made coffee, had assistant. I forgot her name. She is an asset beyond measure. I arrived very early for my appointment, but she welcomed me inside, made coffee, had the morning news on the TV and all went perfect from there. My car was complete in a timely fashion. I just have one comment. In previous dealerships (different type of car) they was the car before returning it. Is this not your policy? More

Had to wait a long time but it was necessary because of the work they did on my car the work they did on my car More

The young tall man who met me to take my Hyundai Elantra Hybrid and perform maintenance was very friendly and courteous. I have met him before. When the car was returned to me, the people in the office coul Hybrid and perform maintenance was very friendly and courteous. I have met him before. When the car was returned to me, the people in the office could have explained more about what kind of work was performed and what was not performed. More

I just bought my fourth car from Randy Hall (so pretty obvious I hold him in high regard). Nick in finance was also great as was Sheila in Service. Thanks for such a positive experience. obvious I hold him in high regard). Nick in finance was also great as was Sheila in Service. Thanks for such a positive experience. More

Technician was very helpful but I had to ask multiple questions to get help and had to ask to speak direct to technician. Technician was diligent in helping me find a temporary solution. Service dept ass questions to get help and had to ask to speak direct to technician. Technician was diligent in helping me find a temporary solution. Service dept assistant was much less helpful just kept telling me I'd have to wait, bring my car back, will call you later, not solution oriented at all. More

They were understaffed to mechanics had called out to service check in people were not there. Cars were all over unable to move cars that had been dropped off without keys. Very shorthanded. service check in people were not there. Cars were all over unable to move cars that had been dropped off without keys. Very shorthanded. More

Pleasant experience Pleasant comfortable experience. Everyone was nice and helpful. Very helpful and explained what my car was in for. Everyone was nice and helpful. Very helpful and explained what my car was in for. More

Told me my warranty was void before they even examined the car and my problem. Mentioned I had the 'wrong color coolant', but when I emailed her to ask why (twice), she never responded. Told me there was the car and my problem. Mentioned I had the 'wrong color coolant', but when I emailed her to ask why (twice), she never responded. Told me there was no problem with the car despite coolant leaking repeatedly. 2 days after picking up the car, I was stranded on the side of the road due to overheating. Took to a different dealer who pressure tested my cooling system and found a cracked radiator. Overall unpleasant experience. More

Took care of my genesis and everything that need to be done in a timely manner done in a timely manner More