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Hanlees Hilltop Hyundai - Service Center

Richmond, CA

3.8
371 Reviews

371 Reviews of Hanlees Hilltop Hyundai - Service Center

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June 14, 2024

Their customer service is horrible! ! To start they messed up a routine maintenance check, ultimately leading me to pay more to correct their mistake elsewhere. Then, I called and emaile More

by SGSATNICK
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
June 01, 2024

One of the staff was so rude i had an argument with him. As soon as he thought i may be not buying the car, he started behaving badly and asked me to leave. But the manager stepped and i ended up buying gv8 More

by AT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember
May 31, 2024

Efficient, no hassle, no surprises and pleasant staff. All good. No need to say anymore. More

by CARANDLES
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 30, 2024

It is almost impossible to get a live voice on the phone when you call and my voice messages are not returned. More

by Ttware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None no one
May 23, 2024

Overall, the recall service was great, but whoever test drove my car, didn’t put my seat back, where it was. My windshield was dirty, and my side mirrors were had been moved. That’s the only comment I have More

by Howard
Recommend Dealer
No
Employees Worked With
Cuuz
May 15, 2024

Fast, efficient and on time. Excellent service with clear communications. Staff was great. Highly recommended More

by craig.harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
May 11, 2024

I had to wait for part more than a month. Why it takes so long to get just part ? I paid almost nine thousand dollars but when I picked up car, car was so dusty outside &bad smell inside. More

by Lily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not available
May 09, 2024

I dropped our car off without a hitch. The receptionist was even kind to help us add air to our other car. Service was very smooth. Thanks. More

by Cabramov
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember.
May 03, 2024

The fee charges for diagnosis of vehicle is too high, $255 whereas other dealership don't charge if you are a customer. Also, it took a whole day to diagnose my vehicle although I made early morning app More

by Meltus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rommel Mata
April 19, 2024

First service, no problem. Fifteen words, seven eight nine ten eleven twelve thirteen fourteen fifteen. More

by EUGP
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service
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