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Hanlees Hilltop Hyundai - Service Center

Richmond, CA

3.8
371 Reviews

371 Reviews of Hanlees Hilltop Hyundai - Service Center

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June 13, 2023

It was ok. I got my car from there. It has a ghetto vibe to it. But it's in Richmond, Ca and to be expected. More

by EDUBL
Recommend Dealer
No
Employees Worked With
Don't remember. Some woman.
June 13, 2023

The dealership did a great job completing the service request quickly and accurately. No complaints. More

by JACKSONHGARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan, David Duran, Orlando Teixiera, Amina Alili, Juan Garcia, Karen Lee, Joshua Sasoy
June 11, 2023

Place is average at best. Nothing real special about it. Real improvement is the waiting area. It’s so cramped in there. More

by chris.d.santos86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audrey Ryan
June 10, 2023

Generally speaking, service was okay. However, seems they are not able to resolve all the problems and return it to it's pre-theft state. More

by cmkemayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lieu, Hyana
June 10, 2023

Service center did not wash my car upon completion of service. Did not put paper floor mats down either. More

by Harlowjean2013
Recommend Dealer
No
Employees Worked With
Audrey Ryan
June 09, 2023

There was a 2 hr delay. I would have canceled if I was alerted prior to the visit. More

by Korbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot the name
June 08, 2023

Very nice customer service. They got my car ready to drive round trip cross country. More

by KABUZZ314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou, Audrey Ryan
June 08, 2023

Thank you. Hanlees service department staff was efficient and professional. The estimated time given was spot on. I am appreciative. Thank you, again. More

by solidus45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn’t catch his name.
June 07, 2023

Great service, quick in and out. Will come back for any of my automotive needs More

by Chad.wortman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
June 07, 2023

They are friendly and helpful. I was updated by phone when a needed part was delayed, and they graciously put my vehicle through a car wash before pickup since they had had it for More

by Sue and Larry
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan