Hanlees Hilltop Hyundai - Service Center
Richmond, CA
371 Reviews of Hanlees Hilltop Hyundai - Service Center
Service center staff were friendly, prompt, and completed the work as promised. The only opportunity for improvement is to walk through the work completed so I understand what was done and any issues ide the work as promised. The only opportunity for improvement is to walk through the work completed so I understand what was done and any issues identified. More
Hard to get an appointment. Disorganized staff dumpy dealership editing room water not washing’ fluid for windshield. Rude staff Disorganized staff dumpy dealership editing room water not washing’ fluid for windshield. Rude staff More
I was able to schedule in a timely manner after calling back a few times. The service department was friendly and knowledgeable about the recall letter I received. back a few times. The service department was friendly and knowledgeable about the recall letter I received. More
Horrible communication, never answers the phone, poor customer service, service department gives you the run around and lie all the time. And very rude. My overall experience wasn’t the best. customer service, service department gives you the run around and lie all the time. And very rude. My overall experience wasn’t the best. More
Car went in for warranty work, was also told it needed recall work, however recall work never happened. Additionally communication was poor and I had to chase people down for a status. recall work, however recall work never happened. Additionally communication was poor and I had to chase people down for a status. More