Hanlees Hilltop Hyundai - Service Center
Richmond, CA
371 Reviews of Hanlees Hilltop Hyundai - Service Center
Always very friendly, professional, and efficient. I can always get an explanation of what is and/or should be done, a cost estimate and estimated time repair should take. Great shop, great service. I can always get an explanation of what is and/or should be done, a cost estimate and estimated time repair should take. Great shop, great service. More
Service representative does great job; however,technicians are under staff, and customer complaints about techs not doing a thorough inspection on vehicles while they have them in shop. however,technicians are under staff, and customer complaints about techs not doing a thorough inspection on vehicles while they have them in shop. More
Service was awesome front Desk people were absolutely great Friendly and courteous. I Loved the service I received. great Friendly and courteous. I Loved the service I received. More
In all honesty, I think the service department has some improvements needed. Most of the time no-one answers the phone and I have NEVER had a return phone call from my leaving a message. improvements needed. Most of the time no-one answers the phone and I have NEVER had a return phone call from my leaving a message. More
Pardep seems very technically competent. He is the first tech I've encountered who understands the long-standing intermittent problem with my car and is interested in tracking it down. His d He is the first tech I've encountered who understands the long-standing intermittent problem with my car and is interested in tracking it down. His documentation on the service order was the most detailed and accurate I've seen. Nallely was efficient and communicated clearly, as usual. More
My family has been coming to this service center to service our cars since Tim Cha, service manager was transferred from HanLees Toyota to this location this year. service our cars since Tim Cha, service manager was transferred from HanLees Toyota to this location this year. More
I had a broken key and they repaired it immediately. I had ordered a second key earlier and they did not inform me that it had arrived, unfortunately. So I left with 2 functional keys, but paid an outra I had ordered a second key earlier and they did not inform me that it had arrived, unfortunately. So I left with 2 functional keys, but paid an outrageous price. More