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Hanlees Hilltop Hyundai - Service Center

Richmond, CA

3.8
371 Reviews

371 Reviews of Hanlees Hilltop Hyundai - Service Center

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August 22, 2023

Although I did not have an appointment and I did not purchase my car from Hanlees Hilltop Hyundai, they still took my car in because there was a dashboard warning light. They even fixed the car seat alt More

by BUBBIE109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
August 22, 2023

The worst dealership experience I have ever had. On a few occasions no less! Poor is too good of a word for the service they provide. They don’t answer the phone. They don’t return calls when you le More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember! Was not wowed by his service skills
August 21, 2023

check light came on. Wait time was 3 weejs for service. No provisions for emergencies. Called local repair shop and got in immediately More

by naty3030
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Just over the phone
August 20, 2023

I have nothing to say I have nothing to say. I have nothing to say More

by debbibro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have a name
August 20, 2023

Service was slow at first, only one person talking in all customers, but vehicle was done in an hour. Was not happy about how Hyundai keeps track of services, cabin and engine filters were not replaced due t More

by Andres Manriquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nayelli Cruz
August 19, 2023

Recall issue was handled and explained to me. They could use another person to handle drop offs of vehicles as they seemed understaffed. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
August 18, 2023

Quick and trouble free recall handling. Everyone was kind and knowledgeable had a great experience. More

by IONIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vallele
August 17, 2023

Polite, took the time to test drive car after repairs etc etc etc etc etc More

by TOMSCHARFFENBERGER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
August 17, 2023

Friendly workers , courtesy extended, service was on time, offered me a car wash which was definitely needed. More

by LEW940
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
San Anselmo , Office Manager
August 15, 2023

I am very pleased at the service that I have received from this dealership. The service department is excellent in following through with support. I am a senior 81yrs old and they help me with all of m More

by HERMAGARDERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, karen,jimmie
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