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Hanlees Hilltop Hyundai - Service Center

Richmond, CA

3.8
371 Reviews

371 Reviews of Hanlees Hilltop Hyundai - Service Center

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October 14, 2023

Fast and efficient service with a very friendly staff. The ‘waiting room needs some enhancing as it was extremely small with minimal extras. More

by ALAWRENCE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anselmo
October 14, 2023

The service staff is top notch! ! Everyone was very knowledgeable and helpful. They took care of my service well. More

by VMTHOMP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
October 14, 2023

Nothing good, Service sucks, everybody is lazy, way over charge compared to other Hyundai dealership, its ridiculous More

by BNS415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alana, Karen
October 13, 2023

Horrible service. . They kept my car for a month and didn’t even diagnosed it. Upon calling numerous amount of time, I was told someone will give you a call back and ne More

by tennordon23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All in general
October 12, 2023

I waited 3 hours on site for a 20 minute recall to be done. I had an appointment at 11 am, I did not get my car back until 3:20 pm More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one told me their name
October 12, 2023

They're so professiona, respectful and honest in there promise.They know what they doing. More

by JRAQUIZA30.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nallely Cruz
October 09, 2023

It took 5 calls to set an appointment over 6 days. Understaffed. Work took long. More

by LECTRICBILLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
October 08, 2023

Service center is unreliable and communication is poor at best. They actually did not communicate with me to tell me that my car keys were stolen under their watch. They kept my car for extra weeks because More

by AOTOLIVER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The sales guy by the entrance who does NOT need to be working with customers. Read other reviews. He and the service team along with management are terrible
October 08, 2023

I am very pleased with the way I have been treated by the team at this Dealer More

by RUBYFARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
And Elmo,Rivera
October 07, 2023

As usual, the service for regular maintenance or repairs is courteous and friendly. When applicable, pricing is upfront and clearly explained. More

by kekempler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nallely Cruz
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