Hanlees Hilltop Hyundai - Service Center
Richmond, CA
371 Reviews of Hanlees Hilltop Hyundai - Service Center
Horrible service. . They kept my car for a month and didn’t even diagnosed it. Upon calling numerous amount of time, I was told someone will give you a call back and ne . They kept my car for a month and didn’t even diagnosed it. Upon calling numerous amount of time, I was told someone will give you a call back and never did.. I’m just sooo disappointed at this point.. I had to go few times there personally to find out what the heck is going on. Then they said they lost my papers.. I wonder if that’s how they treat all the customers or is it Just me? It’s just pathetic.. I’m expecting a call from them next week.. they finally said it will be done by next week so let’s see but over all, was a very bad experience More
Service center is unreliable and communication is poor at best. They actually did not communicate with me to tell me that my car keys were stolen under their watch. They kept my car for extra weeks because best. They actually did not communicate with me to tell me that my car keys were stolen under their watch. They kept my car for extra weeks because of it. I would NEVER give them my business again. STAY AWAY FROM THIS DEALERSHIP. More