Hanlees Hilltop Hyundai - Service Center

Friendly staff, but I don’t understand the point of making a 2pm online appointment for an oil change, showing up at 2pm but then only have the car go into the service area at 4:15pm. making a 2pm online appointment for an oil change, showing up at 2pm but then only have the car go into the service area at 4:15pm. More

Longer wait than was told for 1 car Long wait and then told they didn’t have the part for the other. Not a happy experience told they didn’t have the part for the other. Not a happy experience More

It was the worst experience ever and I will never buy a car from Hilltop Hyundai or any other branch that is independently owned and operated. My car sat there for 3 months, they don’t answer phones, retur car from Hilltop Hyundai or any other branch that is independently owned and operated. My car sat there for 3 months, they don’t answer phones, return message or respond to emails. They lost the key to my car and Fisk to notify me when I had it moved to a repair shop. They never returned my insurance company calls or emails. More

Decent service, but check in process, wait time, and check out process were all somewhat slow. check out process were all somewhat slow. More

Everything went well. Minimum wait; friendly folks. That’s it. All has been said. xxx Minimum wait; friendly folks. That’s it. All has been said. xxx More

Sales side sucks except for the awesome black woman on their team. SERVICE SIDE ROCKS ALL AROUND! They answer the phone, keep me posted about my vehicle, are super friendly, and very professional. their team. SERVICE SIDE ROCKS ALL AROUND! They answer the phone, keep me posted about my vehicle, are super friendly, and very professional. More

Very friendly staff, and they provided timely service and answers to any questions I had. answers to any questions I had. More

Always wait for hours even with appointment. Long waiting times. Takes majority of my time. Long waiting times. Takes majority of my time. More

Checking in seemed lengthy as did checking out. It took a long time to check in. It took a long time to check out. It took a long time to check in. It took a long time to check out. More

Dealership did not have appointment details on file. They were not able to accommodate all recalls even though that was the basis for me making an appointment with them. Now, I will have to revisit for They were not able to accommodate all recalls even though that was the basis for me making an appointment with them. Now, I will have to revisit for multiple appointments. More