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Hanlees Hilltop Hyundai - Service Center

Richmond, CA

3.8
371 Reviews

371 Reviews of Hanlees Hilltop Hyundai - Service Center

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November 14, 2023

Excellent service advisors were very professional. They took care of my oil change in a timely matter More

by KAREN-LEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naelly
November 14, 2023

There was a delay in receiving my car back but otherwise good service. Also wish they offered courtesy shuttle. More

by TENZINY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nallely Cruz
November 14, 2023

Very nice experience. Efficient and professional staff. I will use them again. Thank you. Kathy More

by KATHLEENMATHEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
November 14, 2023

The service took 2x as long as what was estimated. They told me it would take 1-1.5 hours and it ended up being 3 hours. No one came to update me along the way. Disappointing. More

by CARISSAJ.LIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
November 11, 2023

I received a great service from Hanlees Hilltop Hyundai Service Department. They took care of me. More

by Jaybird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anselmo Rivera
November 11, 2023

After two attempts to solve my problem with my ionic six talk to the service manager I believe he was going to schedule an appointment for me to come in and get this vehicle. Inspected have not heard from h More

by High end car fanatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
November 11, 2023

Efficient staffs. Kindly treating everyone. Space limited but moving along well. Neat environments green concept More

by NA1de3er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A. All
November 10, 2023

There’s been a few times that I made an appointment with them and then when I get there they don’t have me down as having an appointment. They are quick at getting your service done though. Sometimes the fr More

by MMCCNN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naielly
November 10, 2023

service department was a little slow about 15 min wait before they got to me, but after that things went smoothly, I wish they would start back the shuttle service, that really helps. More

by MARIANO9ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nalley Cruz helped me and she was awsome to work with.
November 10, 2023

We had an appointment, but when we got there, they said that they won't be able to fix. Customer care was so bad, and they were not helpful. More

by vtrokotavaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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