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Hanlees Hilltop Hyundai - Service Center

Richmond, CA

3.8
371 Reviews

371 Reviews of Hanlees Hilltop Hyundai - Service Center

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November 21, 2023

Very easy to check in. Courteous staff. Took care of the problem and also a recall More

by VMCHIECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
November 19, 2023

Service took 4. 5 hours even though they said it would take a little over 2. They said the first car had some complications which took longer, but they should've noti More

by Jackelyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
November 18, 2023

I arrive before my appointment at 10:30. The service was est to be 1 1/2 hours. I didn't leave until 2:30 four hours later. This resulted in major problems for me. I doubt I'll return un More

by MCPHEENORTHRIDGE
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Nallely Cruz. She was very pleasant to deal with. Her estimate was way off.
November 17, 2023

I recently had an outstanding experience at Hanlees Hilltop Hyundai The staff was incredibly knowledgeable and attentive, guiding me through the entire car-buying process seamlessly. The dealership boa More

by ANTIONEDAVIS1093
Recommend Dealer
Yes
Employees Worked With
Everybody
November 17, 2023

Totally chaotic. The car drop off and pickup area was a disaster with cars being trapped in. There was only one maint rep initially and he was overwhelmed. They could More

by BRUCE.HARTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t recall
November 16, 2023

Andre was personable and friendly. The costs were considerably higher though than at comparable places More

by No name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
November 16, 2023

They didn't fix what I ask them to fix and they wanted to change me for a diecnostic when it should have been covered under service warranty More

by RODNEY_D_MCGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know his name some jerk from over seas some where
November 16, 2023

They did our service, though we waited 30 minutes past our appointment time, and then washed to car (though we had to ask.) More

by Bougainvillea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember.
November 15, 2023

I didn't receive the valet service I paid for! My car has never been cleaned properly! They are very busy and efficient but none of them are friendly! The parking is awful. More

by ZOOHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember
November 15, 2023

The clerk was very helpful and courteous he also offered me a ride if I wanted to leave the area which was the first time I knew that service was offered. He called me promptly when my car was ready and exp More

by Rosetta White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Warbis Jason Saechao
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