Hanlees Hilltop Hyundai - Service Center
Richmond, CA
371 Reviews of Hanlees Hilltop Hyundai - Service Center
Service took 4. 5 hours even though they said it would take a little over 2. They said the first car had some complications which took longer, but they should've noti 5 hours even though they said it would take a little over 2. They said the first car had some complications which took longer, but they should've notified me earlier before I was stuck waiting at the site for 2 hours. They seemed to have done most of the services requested, but they forgot to fill up my tires. Many other people there were frustrated and it seems like this could be a regular trend for the facility. If so, they should manage the appointments so that there are fewer given the delay. More
I arrive before my appointment at 10:30. The service was est to be 1 1/2 hours. I didn't leave until 2:30 four hours later. This resulted in major problems for me. I doubt I'll return un The service was est to be 1 1/2 hours. I didn't leave until 2:30 four hours later. This resulted in major problems for me. I doubt I'll return unless you can fix this. I was identified as a 'waiter.' More
I recently had an outstanding experience at Hanlees Hilltop Hyundai The staff was incredibly knowledgeable and attentive, guiding me through the entire car-buying process seamlessly. The dealership boa Hilltop Hyundai The staff was incredibly knowledgeable and attentive, guiding me through the entire car-buying process seamlessly. The dealership boasts a diverse selection of high-quality vehicles, and their commitment to customer satisfaction truly sets them apart. From the moment I stepped onto the lot to the final paperwork, the team at Hanless Hilltop Hyundai exceeded my expectations. I highly recommend this dealership to anyone in search of a positive and efficient car-buying experience. More
Totally chaotic. The car drop off and pickup area was a disaster with cars being trapped in. There was only one maint rep initially and he was overwhelmed. They could The car drop off and pickup area was a disaster with cars being trapped in. There was only one maint rep initially and he was overwhelmed. They couldn’t fix a flat tire. The recall work went okay. More
They didn't fix what I ask them to fix and they wanted to change me for a diecnostic when it should have been covered under service warranty change me for a diecnostic when it should have been covered under service warranty More
I didn't receive the valet service I paid for! My car has never been cleaned properly! They are very busy and efficient but none of them are friendly! The parking is awful. My car has never been cleaned properly! They are very busy and efficient but none of them are friendly! The parking is awful. More
The clerk was very helpful and courteous he also offered me a ride if I wanted to leave the area which was the first time I knew that service was offered. He called me promptly when my car was ready and exp me a ride if I wanted to leave the area which was the first time I knew that service was offered. He called me promptly when my car was ready and explained everything that was done for the service as well as the cost. More