Hanlees Hilltop Hyundai - Service Center

The service was a software upgrade. It took over two hours to get in and out. I arrived promptly. My time should be valued, I think. It took over two hours to get in and out. I arrived promptly. My time should be valued, I think. More

The dealership was clean. They did everything I asked. I got a replacement key fob. They did everything I asked. I got a replacement key fob. More

They don’t answer the phone at the service desk. They don’t return voice messages at the service desk. They don’t coordinate with other dealerships. Very poor service. They don’t return voice messages at the service desk. They don’t coordinate with other dealerships. Very poor service. More

Service Dept. very seldom answers the phone and they tell you to leave a message but never got back to me. I had to visit the dealership in person in order to make very seldom answers the phone and they tell you to leave a message but never got back to me. I had to visit the dealership in person in order to make a service appt. Staff seems to be friendly. Opening hours varies. The service vehicle line gets very busy and parking is tight. You have to get there very early, even though you don't know what time they open. I was told they open at 8:30 and a customer standing in front of me said she was told they open at 8:00. The service door has a different operation time. More

It was fine Went in to fix the same problem for the second time. Went in to fix the same problem for the second time. So not super happy about that second time. Went in to fix the same problem for the second time. So not super happy about that More

It was fine. The service was done on time. It would have been nice if you offer a shuttle. The service was done on time. It would have been nice if you offer a shuttle. More

Best and excellent He was really nice and helpful for everything And helped me properly for everything everything And helped me properly for everything More

Yes, finally completed the job parts were on order. There was a four hour wait to get them installed in calibrated but we finally got the job done and I am happy to have the car back the way it should’ There was a four hour wait to get them installed in calibrated but we finally got the job done and I am happy to have the car back the way it should’ve been in the first place. More

Took 2 hours to complete a changing of a flat tire. Paid 30$ for a tire replacement previously and was charged 222$ for this one. Paid 30$ for a tire replacement previously and was charged 222$ for this one. More