Hanlees Hilltop Hyundai - Service Center
Richmond, CA
371 Reviews of Hanlees Hilltop Hyundai - Service Center
I told them thatmost the time my horn does not work. It so happened to work for them so the did not fix anything. I went for nothing pretty much. Now I have to go back and hope my horn doesn't work for It so happened to work for them so the did not fix anything. I went for nothing pretty much. Now I have to go back and hope my horn doesn't work for them so the can fix it. More
I had a 9:00 appointment and was going to wait for my car. There were many people there already. What is the point of an appointment. Then I was told that I would be called in 1 1/2 hours to let me know car. There were many people there already. What is the point of an appointment. Then I was told that I would be called in 1 1/2 hours to let me know what time I could expect my car. Never received a call. I called twice and never got an answer or call back. I think I got my car back at 4:00 or so. It basically was for a recall and little had to be done. I'm disappointed. I am in the market for a new car but I don't think I will get another Hyundai with this kind of service. Do you need more mechanics? Or are there just too many problems with your vehicles? More
In there for 3 hours don't know what they did other than something with head light and security. This for me is typical. I did and have asked questions and rarely gotten understandable answers. I understand something with head light and security. This for me is typical. I did and have asked questions and rarely gotten understandable answers. I understand things happen. When I made the appointment I was told 1 hr. when I got there turned into 2 hrs when I finished it was over 3 hrs. If they were running behind I should have been given the opportunity to reschedule I wasn't. More
I never received a call on Friday after dropping off my car for routine maintenance , to say they needed to keep it another day. I called and left several messages Friday no response. Then on Saturday I ha car for routine maintenance , to say they needed to keep it another day. I called and left several messages Friday no response. Then on Saturday I had to call several times bregue I reached someone and they finally told me I could come get my car More
Very hard to get an appointment. Once you succeed it goes smoothly and everyone is easy to work with. It is just difficult to get an appointment Once you succeed it goes smoothly and everyone is easy to work with. It is just difficult to get an appointment More