Hanlees Hilltop GMC - Service Center

Good service Repairs done with one service except when parts need to be ordered. Keep me informed about the status of my vehicles. parts need to be ordered. Keep me informed about the status of my vehicles. More

Costumer service was awful they need to let the front desk men (in the service department) that he needs to greet and be kind to the customers. desk men (in the service department) that he needs to greet and be kind to the customers. More

Poor. My brand new truck had issues and I wasn't given a loaner. I was Completely inconvenienced and felt like I was dealing with a poor broke selfish deal My brand new truck had issues and I wasn't given a loaner. I was Completely inconvenienced and felt like I was dealing with a poor broke selfish dealership. I bought a used car from ford in the past and they gave me a loaner no problem. I should've went with Ford. I can't recommend GMC to anyone and I was bias towards GMC before this purchase. More

The shocks went out on my 2018 Denali. Saw that was a common issue. Called Hanless and they said it may be a covered issue. Got there and was told that I had to pay $235 for them to "ver Saw that was a common issue. Called Hanless and they said it may be a covered issue. Got there and was told that I had to pay $235 for them to "verify" if they could replace the shocks at no charge. I paid the $235 and was told the issue would cost over $2200 to replace the shocks and could be done in 30 minutes. I declined and went on line watched a video on how to do it and ordered OEM replacements for $436 and replaced them myself in about an hour. RIP OFF AVOIDED (except for the $235 to tell me what I already knew. More

LF fender liner does not fit correctly on my new 2023 truck. This is my first service, 7500 miles. Service writer told me that it wasn't a warranty issue and I needed to see a bodyshop because I 'obvious truck. This is my first service, 7500 miles. Service writer told me that it wasn't a warranty issue and I needed to see a bodyshop because I 'obviously hit something to make it that way' which is untrue, and from what I can tell, impossible if you look at the issue with any knowledge base. Upon pushing further service writer said he could submit to warranty but he didn't want to because if it got rejected he would be wasting his time. More

Professional, knowledgeable, timely, great Customer Service which is rare these days. Cares about Customers and keeps you informed. Service which is rare these days. Cares about Customers and keeps you informed. More

Jason kept us informed on the status of the vehicle. Advised when ready. Jason was professional, knowledgeable and personable. Advised when ready. Jason was professional, knowledgeable and personable. More

I always feel well taken care of when I take my car to get work done get work done More

The service was horrible. Wasn’t told my vehicle was ready after getting an oil change. The cashier called to let me know. Wasn’t told about a problem encountered during the i Wasn’t told my vehicle was ready after getting an oil change. The cashier called to let me know. Wasn’t told about a problem encountered during the inspection. I had to call and inquire. Was told a part was ordered but wasn’t given a time frame. Called to inquire about said part, was told up to 72 hours. Called again a week later, was given the worst attitude. Asked for a manager to call back they said they were. Look at your yelp reviews, most say the same. It’s been about a month and still no call back. Will NEVER come back. More

The gentleman and service his name is Jason. I never saw a person like that. It just happens of peoples person the push you win I feel liver. Everything’s gonna be OK one of the time you guys ar I never saw a person like that. It just happens of peoples person the push you win I feel liver. Everything’s gonna be OK one of the time you guys are blessed to have them my God put peace and everybody and God bless you guys. More