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Hanlees Hilltop GMC - Service Center

Richmond, CA

4.4
276 Reviews

276 Reviews of Hanlees Hilltop GMC - Service Center

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July 09, 2023

I”m very happy with the service thank you very much l sent my daughter in her car More

by Wilford McKneely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg James, Siavash Amirmehrabi
July 07, 2023

Fast, efficient service and very courteous associates! Very pleased with their ability to take in my car quickly and their turnaround time the repairs was just as fast - within one day!! More

by Gina P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
July 07, 2023

I was told more than once that I would get a call 'right back' and that never happened. Service dept was unwilling to work on our vehicle and comunication about that was vague. More

by Asperline74
Recommend Dealer
No
July 07, 2023

I really love hilltop Gmc the very helpful and have a great customer service. I always recommend people to check them out. More

by NAPPYORNOTINFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalil
July 06, 2023

The staff are excellent - particularly the Service Dept & the Cashiers! They had to reverse a transaction for us & didn’t make us feel bad at all! Thanks! And that young man who signed our estimate as HAPPY More

by SORGENFRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Happy Man
July 05, 2023

The protection plan is a rip off, I got swindled in it when purchasing my truck, bot happy very disappointed More

by DCORN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre, Cynthia
July 04, 2023

No professional services. expensive, not on time, not clear explanation about what parts or services. More

by MICHAEL@DESIGNVERONIQUE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Repair service
July 03, 2023

Jason handled my service requests in a timely manner and kept me updated throughout the whole process. More

by vromero14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
July 03, 2023

The people there were very helpful and went beyond the normal bounds to assist me. More

by WGBROWNING1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
July 02, 2023

Advisor poor, no communication at all , I had to call at 4:25 about car which was ready , just made it in time before you closed l More

by CANNIBEATS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
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