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Hanlees Hilltop GMC - Service Center

Richmond, CA

4.4
274 Reviews

274 Reviews of Hanlees Hilltop GMC - Service Center

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September 16, 2024

Glad that the shuttle is back in service for customers. Glad to have a dealership locally. More

by jacobsonz
Workmanship
Recommend Dealer
Yes
Employees Worked With
Do not know name of service writer
August 31, 2024

Staff was very informative really helped me with my car getting fixed. Excellent customer service. More

by nadianineht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

All the staff were very informative an helpful in what my car needed.. excellent customer service More

by nadianineht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

I had a manufacturer recall issue. I was met with friendly service people. I spoke to the parts person about another question that I had, and was provided. accurate information. The ca More

by robertsjulienne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

I am a loyal customer, and I feel you could have a least washed my Malibu as complementary wash but wanted to charge 24.00 , the associate not even try to make effort for me by at least stating maybe next More

by RHJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
young
August 08, 2024

If looking for great quality auto service. This is the place to repair your vehicle(s). Friendly and acknowledged staff. They get the job done correctly and professionally! More

by lenorebarrett33
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Anselmo
July 19, 2024

The crew,is very professional. ..but I will like to highlight the advisor Ray, He is very knowledgeable and capable to understand the costumer needs and work together and enjoy ev More

by tonyga85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RAY
June 21, 2024

Fast, efficient and no up selling unlike most of the other bay area GM dealers. More

by Bhyde415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Great service dealing with the team there,taking care of my vehicles has been a beautiful experience. More

by roderickwilliams316.rw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rivera Jr, Anselmo
June 03, 2024

The service staff are friendly and helpful. I have found the hard way paying a little more at the dealer saves me time and money over the life of my vehicle. The technician is specifically trai More

by stonecold5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
2
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