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Hanlees Hilltop GMC - Service Center

Richmond, CA

4.4
276 Reviews

276 Reviews of Hanlees Hilltop GMC - Service Center

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August 01, 2023

Poor communication with the customer. No one explained what was wrong with my car it just got fixed, which is great but I would’ve liked some explanations. More

by olgiexy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Towns
July 29, 2023

The service I received at the dealership was spectacular. Jason the service manager made sure my experience was everything a person could ask for. He was very informative the moment my vehicle arrived at th More

by marena.bryant@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
July 27, 2023

The person that help me was very Polite, professional, informative. It was a. great experience More

by Rodriguezsantiago79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
July 27, 2023

I had an oil change with complimentary point inspection. The inspection revealed potential problem which could affect the smooth operation of my car. They know Buick inside out . I have a Buick Enclave More

by SEYIODU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Flores Ramirez
July 27, 2023

Although I appreciate the 45K service completed on 7/3, inexplicably both headlight low beams went out immediately following the truck's return. Service charged me over $100 on 7/10 to tell me my aftermark More

by EBARLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre
July 27, 2023

On time service. Easy to understand explanations. Cost-effective service. Needed services explained. Pleasant waiting environment. More

by lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg James, Siavash Amirmehrabi
July 26, 2023

My access and service at Hanlees GMC was very good and quite professional and satisfying. More

by lamshipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Townes
July 24, 2023

Very good service they have with the consumers I will come back very soon thanks More

by RAMIREZ.SERGIO578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
July 23, 2023

Very professional operation. Service hourly rate seems very high though. Service manager listens and advises of the repair situation. More

by REK1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
July 22, 2023

Service writer was a idiot. Over 300 for a simple oil change. Never again will I got there More

by Mixerman038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't get any names
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