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Hanlees Hilltop GMC - Service Center

Richmond, CA

4.4
276 Reviews

276 Reviews of Hanlees Hilltop GMC - Service Center

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August 17, 2023

The service was a simple oil change. I made a reservation for 9:30 and arrived at 9:20. Service was not completed until noon. More

by Spekees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre Harris
August 17, 2023

Service Department handled the issue in a timely manner. Kept in contact through phone calls & texts. More

by PMCLEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Towns
August 17, 2023

They called me to say that my truck was ready, but when I got there they told me that I would have to bring it back to get the warranty work done because they have to order the parts . If they told me soone More

by BLARKSPUR.BK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
August 16, 2023

Flexible appointment times, good assistance with maintenance and service items to be performed, on time delivery More

by bijapur.mustaq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
August 16, 2023

My experience at GMC was fantastic. The technician was great I gave him. Is a hundred percent More

by JKENDRIX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siavash Amirmehrabi
August 15, 2023

Competent professional courteous friendly and efficient empathetic to customers needs and concerns highly recommend thumps uo More

by denwin9_10g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in service
August 14, 2023

The service was so bad I traded my Chevy Truck in for a Toyota pickup. More

by Juanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
August 12, 2023

Not enough communication about my car, but Mr. Andre what is fair and let me know what was going on the days he was there More

by MITCHELLGEORGE58@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I work with Mr. Andre
August 12, 2023

I like the service. Very help full the people. I like the service. And the people are very nice More

by NGARCIA627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
August 11, 2023

Customer service was good but there was a lot of pressure to buy packages for maintenance on your cars. If I didn’t want one package then they would offer another and I kept on saying I couldn’t afford it bu More

by Snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
Aug 11, 2023 -

Snow responded

Y

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