Hanlees Hilltop GMC - Service Center

Andre is great. Respectful, Calm and very helpful. I always choose to go to him. Respectful, Calm and very helpful. I always choose to go to him. More

The employees we're professional with the customer good communication very clear shop the wayrintime communication very clear shop the wayrintime More

Customer Service Agent courtesy well done. Speedy service. Explained all done and need to serviced on my SUV Including estimates. Speedy service. Explained all done and need to serviced on my SUV Including estimates. More

I had an issue with my vehicle and I was very happy. They fixed it in a timely matter and a reasonable price. I will be going back there for any problems with my vehicles. They fixed it in a timely matter and a reasonable price. I will be going back there for any problems with my vehicles. More

Absolutely AMAZING! !!! I would not even consider taking my vehicles anywhere else. We always deal with Dean. We have had the best service! We are in Alamo but it is tota !!! I would not even consider taking my vehicles anywhere else. We always deal with Dean. We have had the best service! We are in Alamo but it is totally worth the drive! More

Great Service, responsive & professional. Warranty was handled the same day. I would highly recommend Service Center. Warranty was handled the same day. I would highly recommend Service Center. More

I love Buick gmc great ppl and great service very professional I'll definitely will be going back professional I'll definitely will be going back More

Andre was very polite and helpful. The cashier service was excellent! I have been a long time customer and will continue to be so! The cashier service was excellent! I have been a long time customer and will continue to be so! More

I made my appointment online for this service center and was given a price for the services I selected of $650.95. When I took the car in, the service advisor, Jason, was friendly and said they would check was given a price for the services I selected of $650.95. When I took the car in, the service advisor, Jason, was friendly and said they would check the car out and he would call me. I said I wanted an oil change, which I had a coupon for, and windshield wipers replaced. Both of these services were services that were included in the price I got when I made the appointment online. When Jason called me back he indicated that my car needed spark plug replacement, the oil change, the change of the engine filter, and the cabin, filter, and transmission fluid exchange. For those services, he said it would be over $2000. I told him that I was not prepared to pay that at this time. I also told him that some of the services he was quoting me on were included in the $650 quote I have been given. He disputed that, and said there was no way they could do the work I was saying the quote had offered for $650. He gave me his email and asked me to send a copy of the quote. I agreed & asked him to recap the things he said I needed. He became very short with me, and seem to have some type of attitude. I sent him a screenshot of the quote that I had received online along with all the services that were included for that price, which included spark plugs change, which he had told would cost me over $400 by itself. I also asked him not to proceed with any work, including the work that I had previously asked for, the oil change, and the windshield wipers, until we spoke again. When I called back to discuss the email I had sent, he was very short with me and told me the oil change and windshield wipers had already been done. I told that him not to do any more work and that I would pick up the car. The price this dealership was going to charge me for that work was ridiculous. Jason‘s argumentative attitude was also very offputting. This is why I would probably not refer anyone to Hanlees to get work done on their car, which is a shame, because I have a history of getting work done on my vehicles at the service center. Between my husband and myself, we have spent thousands on service for various vehicles there. The service advisor was always great, and the pricing used to be reasonable. More

I called him. He got me in the same day and at the same day. Great service. He got me in the same day and at the same day. Great service. More