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Hanlees Hilltop GMC - Service Center

Richmond, CA

4.4
276 Reviews

276 Reviews of Hanlees Hilltop GMC - Service Center

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September 07, 2023

I was very satisfied with the services I received. Also very impressed at how quickly they repaired my vehicle. My service advisor, Jason was very helpful and explained the problem with the vehicle in More

by staceybecerra2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in service
September 04, 2023

Very poor service due to work order incompletion and non follow through to recheck engine light indicator. More

by jimersoncharlene5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ash Foster
September 02, 2023

I made an appointment and they attended me at the time it was and when I paid I was well attended More

by Josemduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
September 01, 2023

Service was fantastic your guys are top notch and extremely helpful I have no complaints More

by Tarmagost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg James, Siavash Amirmehrabi
September 01, 2023

Thanks for the good Service! Anddre was very helpful. And Bill the Service Technician is wonderful, kind and skilled. More

by dfalkenstine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre and Bill
Sep 01, 2023 -

dfalkenstine responded

Andre was very helpful. And Bill the Service Technician is knowledgeable, kind and skilled. He has the customers concerns, satisfaction and safety at heart

September 01, 2023

Friendly staff, car brought in for service - returned clean and fixed and now runs great More

by STUFFNELL09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
August 31, 2023

Good customer service. They answered all my questions. The diagnostics, repairs/work are expensive! I had to leave the car a few times to wait for car parts to be delivered More

by RVANDY2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
August 31, 2023

we will not return to this dealership for any reason. The customer service was not acceptable and we were treated terribly by Jason. He was disrespectful and condescending and rude. We had to call the co More

by tthompson0106
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jason and Ash
August 30, 2023

Your the only people I have had do anything to my LaCross and I’m happy with you More

by daveewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
August 30, 2023

Thank you to the service department the mechanics and the cashier.. So I’ll be back. More

by desimsmill7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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