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Hanlees Hilltop GMC - Service Center

Richmond, CA

4.4
275 Reviews

275 Reviews of Hanlees Hilltop GMC - Service Center

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September 15, 2023

Thank you, Mr. Jason in the Auto department for having patience with me. Your patience are phenomenal . I know I really tested your patience 🥰 Thanks again for all More

by Sandy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg James, Siavash Amirmehrabi
Sep 15, 2023 -

Sandy B responded

Thank you, Mr. Jason from the service department. Your patients are phenomenal. I know I tested your patient several times. Thanks for all you do.🥰

September 15, 2023

Nice clean place as for the employees in service and cashier areas they are exceptional people can't wait to give you my truck repairs in the future 😀 More

by Miss Carol
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Towns
Sep 15, 2023 -

Miss Carol responded

Giovanna in the cashier area is also an excellent employee to work with makes payment less painful and stressful 😊

September 14, 2023

When I called I got in immediately. They job was done in a timely manner. All employees were courteous and respectful making sure I I was taken care of. More

by COLOMBO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
September 12, 2023

Every visit is amazing the service is quick they Uber you home if your wait period is long. Everybody communicates in a friendly manner gotta love the place they get you in and out quick. Thank you guys More

by shatellclarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg James, Siavash Amirmehrabi
September 10, 2023

Easy reservation system. Jason in customer service is knowledgeable, efficient and considerate. Very good experience. More

by NMKEENE
Recommend Dealer
Yes
Employees Worked With
Jason
September 08, 2023

Each and every time I bring my vehicle in for service, I receive excellent customer service More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
September 08, 2023

Super great place to get all your service need not just for GMC but Chevy trucks also More

by Tarmagost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
September 08, 2023

Paid $2000 for seatbelt repair because of seatbelt service light, alignment will balance and rotation of tires or oil change. I feel the service people did not look for warranty on the service sea More

by pestephens
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Greg James
September 07, 2023

Love my hometown Chevy dealership. Love the customer service I get when I come there More

by cannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg James, Siavash Amirmehrabi
September 07, 2023

I was very satisfied with the services I received. Also very impressed at how quickly they repaired my vehicle. My service advisor, Jason was very helpful and explained the problem with the vehicle in More

by staceybecerra2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in service
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