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Hanlees Hilltop GMC - Service Center

Richmond, CA

4.4
275 Reviews

275 Reviews of Hanlees Hilltop GMC - Service Center

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September 30, 2023

Jason was so very kind and helpful. I had to get a new key for my car he said they would need the car I had to go home get the car and go back to the dealership. The call me a Uber More

by SWEETPB04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
September 29, 2023

I’ve been a drill motors vehicle owner for the last 65 years. I’ve been at my location where I receive service but so far I reach Hilltop at one of the best. I have also told friends and family about Henr More

by arthurjohnson5256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
September 28, 2023

Very easy service, super fast work completed for a nail in left rear tire. Great service! More

by AWARBIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Warbis
September 28, 2023

My my vehicle had a Service recall and I did oil change, but I was looking that I have a still problem with my steering the change assembly and they did not change oil the sticker or setting because I am re More

by Ashraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Galassi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg James, Siavash Amirmehrabi
September 26, 2023

Hanlees Hilltop GMC is great. This service - Dealerrater - is lousy. Entirely too clumsy. I've tried to fill this out 3 times, keeps taking me back to the start. More

by DEKAZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Warbis
September 23, 2023

Your service department was perfesonal helpful in getting the problem dinostic and pin pointed. The repair was done in a reasonable time Frame More

by VANDALIA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Greg James
September 23, 2023

Jason provided excellent service. Communicated throughout the process. Kept me up to date. Took care of all needed issues. More

by mattmillerth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in Service
September 21, 2023

Very professional answered all my questions. Nice person made me feel welcome thank you for your help More

by Beatriceross86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg James, Siavash Amirmehrabi
September 21, 2023

The dealership seemed clean and organized. The service agents were polite and helpful. The cashier was very friendly and polite as well. More

by KDRAPER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre - In Service
September 16, 2023

JSON at hanless in Richmond was exceptional I love it there. Service was phenomenal fantastic More

by skybluemickey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James, Siavash Amirmehrabi
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