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Hanlees Hilltop GMC - Service Center
Richmond, CA
275 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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275 Reviews of Hanlees Hilltop GMC - Service Center
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Verified Customer
October 10, 2023
The service department needs another service advisor desperately and a porter. You have to call several times to even get an answer and the advisor is so busy he seems distracted and annoyed when asked desperately and a porter. You have to call several times to even get an answer and the advisor is so busy he seems distracted and annoyed when asked a question More
by kc
Employees Worked With
None above
October 08, 2023
Professional, quick repair, and great customer service Andre was great! He made sure my repair was completed even though the strike made it difficult to get the part I needed. He located the part and made Andre was great! He made sure my repair was completed even though the strike made it difficult to get the part I needed. He located the part and made sure it was at the dealership the next day. He followed up to make sure my car was returned to me after the repair was complete More
by C_jackson10
Employees Worked With
Andre Warbis
October 06, 2023
I paid $250 for a thorough examination of my car after an unsecured load hit. The tire sensor had a warning on the dashboard about it before I dropped it off. It was still there when I picked it up and they unsecured load hit. The tire sensor had a warning on the dashboard about it before I dropped it off. It was still there when I picked it up and they didn't say a thing. It took my adjuster forever to get there. Not your fault. I just took the car when I saw the sensor was still showing bad. Question? For 250 what did you look at? More
by rmelia13
Employees Worked With
JASON
October 03, 2023
They’re friendly they’re well organized they’re friendly they’re concerned with your issues and they complete their work on a timely basis I would recommend them to anybody and everybody they’re concerned with your issues and they complete their work on a timely basis I would recommend them to anybody and everybody More
by jwb4pcl
Employees Worked With
Other Employees :
Jason, in my opinion, is one of your most valued employee. If there is any issue I have Jason would be my go to person., Greg James, Siavash Amirmehrabi
October 02, 2023
Clean professional great service great employees reasonable prices service and cashier are excellent people to work with reasonable prices service and cashier are excellent people to work with More
by Miss Carol
Employees Worked With
Jason in service and Giovanna in cashier areas both 5 star employees
October 01, 2023
It took awhile to get to me, but my service advisor Andre was knowledgeable and made recommendations that didn’t make me feel like he was selling me unnecessary things. Overall good experience. was knowledgeable and made recommendations that didn’t make me feel like he was selling me unnecessary things. Overall good experience. More
by NICOLE.RUIZ
Employees Worked With
Andre
