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Hanlees Hilltop GMC

Richmond, CA

4.4
309 Reviews
Welcome to Hanlees Hilltop GMC in Richmond, CA! Hanlees Hilltop GMC strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, San Pablo, Oakland, Walnut Creek, Albany, Berkeley, and surrounding communities in the San Francisco Bay Area as your local GMC dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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3255 Auto Plaza

Richmond, CA

94806

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Showing 309 reviews

August 31, 2024

All the staff were very informative an helpful in what my car needed.. excellent customer service More

by nadianineht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

I had a manufacturer recall issue. I was met with friendly service people. I spoke to the parts person about another question that I had, and was provided. accurate information. The ca More

by robertsjulienne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

I am a loyal customer, and I feel you could have a least washed my Malibu as complementary wash but wanted to charge 24.00 , the associate not even try to make effort for me by at least stating maybe next More

by RHJOHNSON
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
young
August 08, 2024

Amazing customer service ! ! Thank you Roger and his team for making this such a fast & easy process! More

by Selenaarod1994
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

If looking for great quality auto service. This is the place to repair your vehicle(s). Friendly and acknowledged staff. They get the job done correctly and professionally! More

by lenorebarrett33
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Service Time
Recommend Dealer
Yes
Employees Worked With
Anselmo
July 19, 2024

The crew,is very professional. ..but I will like to highlight the advisor Ray, He is very knowledgeable and capable to understand the costumer needs and work together and enjoy ev More

by tonyga85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RAY
June 21, 2024

Fast, efficient and no up selling unlike most of the other bay area GM dealers. More

by Bhyde415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Great service dealing with the team there,taking care of my vehicles has been a beautiful experience. More

by roderickwilliams316.rw
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rivera Jr, Anselmo
June 03, 2024

The service staff are friendly and helpful. I have found the hard way paying a little more at the dealer saves me time and money over the life of my vehicle. The technician is specifically trai More

by stonecold5150
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service writer
May 30, 2024

The service rep. was very knowledgeable about the problem, he kept me informed and the repairs were completed very quickly. More

by KNEDDERMAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
And Elmo Rivera