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Hanlees Hilltop GMC
Richmond, CA
311 Reviews
Welcome to Hanlees Hilltop GMC in Richmond, CA!
Hanlees Hilltop GMC strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, San Pablo, Oakland, Walnut Creek, Albany, Berkeley, and surrounding communities in the San Francisco Bay Area as your local GMC dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 311 reviews
June 22, 2023
Don’t know what to say . Everyone was very friendly they got me a lift home and back to pick up my car. It took about an hour longer than promised. Other than that everything Everyone was very friendly they got me a lift home and back to pick up my car. It took about an hour longer than promised. Other than that everything was great More
by GARYBLUEMOON05
Verified CustomerEmployees Worked With
Greg James
June 22, 2023
Tried to sell me services that weren’t due or necessary. Wasn’t very friendly. I would like someone from GMC corporate contact me 510 407 0757 My truck has 32k miles. 2016 GMC Had needed number as pain Wasn’t very friendly. I would like someone from GMC corporate contact me 510 407 0757 My truck has 32k miles. 2016 GMC Had needed number as paint fell off. Need def tank as heater went out. Needed new hydro boost as is was leaking. Tech that replaced it never saw that all the brake fluid leaked into cab of truck. Ruined carpet. Then they replaced with wrong xxxx color. I had to find the carpet from GMC. I provided part numbers etc. they said weren’t available. They were supposed to replace floor mats. Finally they did with wrong color. Never got me the correct ones. Oil pan was leaking. They had to replace. Now they’re telling me I have a leaking steering gear!!! Is this normal for an 80k truck? Let’s see if GMC rep contacts me. I’m not happy! More
by RIPPERGLEDHILL
Employees Worked With
Greg James
June 20, 2023
The staff member who took care of me was very, polite, and very professional. I believe that he did his best to provide me with good service, and the lowest prices for the new tires. I appreciate and very professional. I believe that he did his best to provide me with good service, and the lowest prices for the new tires. I appreciate the help and service that I have received at the Hanlees Hilltop Buick Dealership. More
by ELENA_VOZ
Employees Worked With
The customer service specialist who took care of me as soon as I came into the dealership office.
June 20, 2023
Really helpful. Great experience. I will return . Can’t wait to buy another car. Love this company Great experience. I will return . Can’t wait to buy another car. Love this company More
by KINGGUS111
Employees Worked With
Other Employees :
Jason was 5 stars as well. He works in service dept, Greg James, Siavash Amirmehrabi
June 19, 2023
Jason was very helpful through the entire process. He kept me informed of any updates on my truck. I will definitely keep servicing my truck here. He kept me informed of any updates on my truck. I will definitely keep servicing my truck here. More
by FRANCISCO13
Employees Worked With
Jason
June 16, 2023
I have not ever had a problem with this dealership. I only take my car to this dealership. I only take my car to this dealership. More
by karenalvarado17
Employees Worked With
Other Employees :
Jason , Greg James, Siavash Amirmehrabi
