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Hanlees Hilltop GMC
Richmond, CA
311 Reviews
Welcome to Hanlees Hilltop GMC in Richmond, CA!
Hanlees Hilltop GMC strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, San Pablo, Oakland, Walnut Creek, Albany, Berkeley, and surrounding communities in the San Francisco Bay Area as your local GMC dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 311 reviews
Verified Customer
June 28, 2023
Paul was amazing and would highly recommend him. I was not as satisfied with the finance manager. He was pushy and is the only reason I gave the dealership a 3 star review rather than a 5 start revi I was not as satisfied with the finance manager. He was pushy and is the only reason I gave the dealership a 3 star review rather than a 5 start review. More
by SHARON
Employees Worked With
June 26, 2023
Getting my car serviced was easy to schedule and also done very quickly. Additionally Jason was very helpful guiding me through the process and keeping me updated. Great job. Guys done very quickly. Additionally Jason was very helpful guiding me through the process and keeping me updated. Great job. Guys More
by james.carillo
Employees Worked With
Jason
June 26, 2023
You have the best salesmen in the San Francisco Bay Area, keep it up the good work. keep it up the good work. More
by CODYBONN
June 23, 2023
Pleasant experience, I’m sad to hear you no longer provide transportation shuttle for your customers. I am pleased with the outlet and usb port for smart phone charging. provide transportation shuttle for your customers. I am pleased with the outlet and usb port for smart phone charging. More
by shall5258
Employees Worked With
Jason Towns
June 22, 2023
Jason has very good customer service skills and called if there were any changes in service there were any changes in service More
by THETWOOFUS60
Employees Worked With
Other Employees :
Jason, Greg James, Siavash Amirmehrabi
June 22, 2023
I have been going there for at least 10 years. Over that time I'd say they're pretty good. Not cheap. I have had a few instances where they kept the vehicle way too long as a result of poor commun Over that time I'd say they're pretty good. Not cheap. I have had a few instances where they kept the vehicle way too long as a result of poor communication, wrong part, etc. The last few trips have been great - so maybe there's been a change. More
by DEKAZMAN
Employees Worked With
Service Dept.
