Back

Hanlees Hilltop GMC

Richmond, CA

4.4
312 Reviews
Welcome to Hanlees Hilltop GMC in Richmond, CA! Hanlees Hilltop GMC strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, San Pablo, Oakland, Walnut Creek, Albany, Berkeley, and surrounding communities in the San Francisco Bay Area as your local GMC dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
Contact Dealership

3255 Auto Plaza

Richmond, CA

94806

Directions

By Type

Showing 312 reviews

September 08, 2023

Each and every time I bring my vehicle in for service, I receive excellent customer service More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
September 08, 2023

Super great place to get all your service need not just for GMC but Chevy trucks also More

by Tarmagost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
September 08, 2023

Paid $2000 for seatbelt repair because of seatbelt service light, alignment will balance and rotation of tires or oil change. I feel the service people did not look for warranty on the service sea More

by pestephens
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Greg James
September 07, 2023

Love my hometown Chevy dealership. Love the customer service I get when I come there More

by cannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg James, Siavash Amirmehrabi
September 07, 2023

I was very satisfied with the services I received. Also very impressed at how quickly they repaired my vehicle. My service advisor, Jason was very helpful and explained the problem with the vehicle in More

by staceybecerra2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in service
September 04, 2023

Very poor service due to work order incompletion and non follow through to recheck engine light indicator. More

by jimersoncharlene5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ash Foster
September 02, 2023

I made an appointment and they attended me at the time it was and when I paid I was well attended More

by Josemduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
September 01, 2023

Service was fantastic your guys are top notch and extremely helpful I have no complaints More

by Tarmagost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg James, Siavash Amirmehrabi
September 01, 2023

Thanks for the good Service! Anddre was very helpful. And Bill the Service Technician is wonderful, kind and skilled. More

by dfalkenstine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre and Bill
Sep 01, 2023 -

dfalkenstine responded

Andre was very helpful. And Bill the Service Technician is knowledgeable, kind and skilled. He has the customers concerns, satisfaction and safety at heart

September 01, 2023

Friendly staff, car brought in for service - returned clean and fixed and now runs great More

by STUFFNELL09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
...
16
...