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Hanlees Hilltop GMC

Richmond, CA

4.4
312 Reviews
Welcome to Hanlees Hilltop GMC in Richmond, CA! Hanlees Hilltop GMC strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, San Pablo, Oakland, Walnut Creek, Albany, Berkeley, and surrounding communities in the San Francisco Bay Area as your local GMC dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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3255 Auto Plaza

Richmond, CA

94806

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Showing 312 reviews

September 21, 2023

Very professional answered all my questions. Nice person made me feel welcome thank you for your help More

by Beatriceross86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg James, Siavash Amirmehrabi
September 21, 2023

The dealership seemed clean and organized. The service agents were polite and helpful. The cashier was very friendly and polite as well. More

by KDRAPER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre - In Service
September 16, 2023

JSON at hanless in Richmond was exceptional I love it there. Service was phenomenal fantastic More

by skybluemickey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James, Siavash Amirmehrabi
September 15, 2023

Thank you, Mr. Jason in the Auto department for having patience with me. Your patience are phenomenal . I know I really tested your patience 🥰 Thanks again for all More

by Sandy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg James, Siavash Amirmehrabi
Sep 15, 2023 -

Sandy B responded

Thank you, Mr. Jason from the service department. Your patients are phenomenal. I know I tested your patient several times. Thanks for all you do.🥰

September 15, 2023

Nice clean place as for the employees in service and cashier areas they are exceptional people can't wait to give you my truck repairs in the future 😀 More

by Miss Carol
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Towns
Sep 15, 2023 -

Miss Carol responded

Giovanna in the cashier area is also an excellent employee to work with makes payment less painful and stressful 😊

September 15, 2023

My salesman was the best! Never going to anyone else and love my new car! More

by DAVE.ESTACIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg James
September 14, 2023

When I called I got in immediately. They job was done in a timely manner. All employees were courteous and respectful making sure I I was taken care of. More

by COLOMBO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
September 13, 2023

The people of Hanless Hilltop Buick GMC are amazing. They helped me with the purchase of my vehicle. :) More

by Kgalleta76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Every visit is amazing the service is quick they Uber you home if your wait period is long. Everybody communicates in a friendly manner gotta love the place they get you in and out quick. Thank you guys More

by shatellclarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg James, Siavash Amirmehrabi
September 10, 2023

Easy reservation system. Jason in customer service is knowledgeable, efficient and considerate. Very good experience. More

by NMKEENE
Recommend Dealer
Yes
Employees Worked With
Jason
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