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Hanlees Hilltop GMC
Richmond, CA
312 Reviews
Welcome to Hanlees Hilltop GMC in Richmond, CA!
Hanlees Hilltop GMC strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, San Pablo, Oakland, Walnut Creek, Albany, Berkeley, and surrounding communities in the San Francisco Bay Area as your local GMC dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 312 reviews
Verified Customer
October 02, 2023
Clean professional great service great employees reasonable prices service and cashier are excellent people to work with reasonable prices service and cashier are excellent people to work with More
by Miss Carol
Employees Worked With
Jason in service and Giovanna in cashier areas both 5 star employees
October 01, 2023
It took awhile to get to me, but my service advisor Andre was knowledgeable and made recommendations that didn’t make me feel like he was selling me unnecessary things. Overall good experience. was knowledgeable and made recommendations that didn’t make me feel like he was selling me unnecessary things. Overall good experience. More
by NICOLE.RUIZ
Employees Worked With
Andre
September 30, 2023
Jason was so very kind and helpful. I had to get a new key for my car he said they would need the car I had to go home get the car and go back to the dealership. The call me a Uber I had to get a new key for my car he said they would need the car I had to go home get the car and go back to the dealership. The call me a Uber no charge, He call me back in a hour less then the ninty minutes. He offered me a ride back. I had a ride. He has great customer service. More
by SWEETPB04
Employees Worked With
Jason
September 29, 2023
I’ve been a drill motors vehicle owner for the last 65 years. I’ve been at my location where I receive service but so far I reach Hilltop at one of the best. I have also told friends and family about Henr years. I’ve been at my location where I receive service but so far I reach Hilltop at one of the best. I have also told friends and family about Henry’s hilltop for the maintenance on their vehicles. More
by arthurjohnson5256
Employees Worked With
Jason
September 28, 2023
My my vehicle had a Service recall and I did oil change, but I was looking that I have a still problem with my steering the change assembly and they did not change oil the sticker or setting because I am re but I was looking that I have a still problem with my steering the change assembly and they did not change oil the sticker or setting because I am receiving from the app they asking me to go to dealership you need to change oil did it all set up up so I don’t know they change oil or not that’s why I’m not satisfied. More
by Ashraf
September 26, 2023
Hanlees Hilltop GMC is great. This service - Dealerrater - is lousy. Entirely too clumsy. I've tried to fill this out 3 times, keeps taking me back to the start. This service - Dealerrater - is lousy. Entirely too clumsy. I've tried to fill this out 3 times, keeps taking me back to the start. More
by DEKAZMAN
Employees Worked With
Andre Warbis
September 23, 2023
Your service department was perfesonal helpful in getting the problem dinostic and pin pointed. The repair was done in a reasonable time Frame getting the problem dinostic and pin pointed. The repair was done in a reasonable time Frame More
by VANDALIA54
