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Hanlees Fairfield Toyota - Service Center
Fairfield, CA
1,022 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,022 Reviews of Hanlees Fairfield Toyota - Service Center
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Verified Customer
July 08, 2023
Not thorough, take shortcuts and not willing to stand up to their misses. Manager would not acknowledge and would not refund the work and it’s in dispute with my cc company. And took my time which comes wit to their misses. Manager would not acknowledge and would not refund the work and it’s in dispute with my cc company. And took my time which comes with a cost to me. Disappointed and won’t return. More
by Svsarka
Employees Worked With
Not sure which manager I spoke with - remembering the name Ryan but am not recalling
July 07, 2023
Reliable and honest . We asked for a courtesy check because we went on a trip and no questions asked they did it, responded: SURE😇. We thought they were going to say we We asked for a courtesy check because we went on a trip and no questions asked they did it, responded: SURE😇. We thought they were going to say we do it for a fee, but we’re not charged. We really appreciate the gesture. More
by acehachi2
Employees Worked With
Ryan At the service department as well as John who unfortunately is no longer with Hanless Toyota l
July 07, 2023
Great service. Fast, addressed issues that I had. Would consider coming back even when service agreement is over. I would. Like them to wash my car after service Fast, addressed issues that I had. Would consider coming back even when service agreement is over. I would. Like them to wash my car after service, it’s a perk I get at Hopkins down the road with my MDX. It’s nice to get a clean car back after service. Just a suggestion. It adds the the appreciation I feel as a customer. More
by MATTCARL76
Employees Worked With
July 07, 2023
My service advisor Chris, was very helpful and knowledgeable. He was also very polite! He kept me informed as to what was going on with my car! I will use him again as my advisor! knowledgeable. He was also very polite! He kept me informed as to what was going on with my car! I will use him again as my advisor! More
by THEMAMADEB
Employees Worked With
Chris, Manual tech.
July 07, 2023
Tony was extremely helpful, very good at communicating. One cashier was not very kind/helpful. She seemed bothered I was asking questions. It was not the cashier that actually cashed me out. One cashier was not very kind/helpful. She seemed bothered I was asking questions. It was not the cashier that actually cashed me out. More
by BOURLANDTONI
Employees Worked With
Tony Hasma
July 05, 2023
Service department is very courteous and professional. Service writers are great to deal with and if you've been there a couple of times even remember you. Highly recommend! Service writers are great to deal with and if you've been there a couple of times even remember you. Highly recommend! More
by r.vanausdal
Employees Worked With
Tony Hasma
July 04, 2023
Short staffed wasn’t able to take a look at my radio. The radio has reset 3x while driving. They asked that I come back the following Friday so that there would be more time to take a look The radio has reset 3x while driving. They asked that I come back the following Friday so that there would be more time to take a look More
by NESS707
Employees Worked With
Tony hasma
