Back

Hanlees Fairfield Toyota - Service Center

Fairfield, CA

4.7
1,022 Reviews

1,022 Reviews of Hanlees Fairfield Toyota - Service Center

Sort by
July 12, 2023

Tony, Ralph, and Ryan were all very courteous and thorough in explaining everything in detail. More

by LILNITA2CUTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nataly Diaz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Dokes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hayashi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Lenard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Trujillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Ryan
July 11, 2023

Excellent service. But I will never buy a car again from them nor will I refer anybody to Hanlee’s of Fairfield, CA More

by CharlieN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nataly Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Dokes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hayashi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Lenard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

It’s a cool dealership to deal with,, nice people,, specially Carlito JR,,, Perfect customer service More

by SROMEO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlito JR, Audrey Ryan
July 11, 2023

Excellent service advisor. Great communication and great service experience. Fast and simple. Would highly recommend! More

by DIZONJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tony hasma
July 11, 2023

very fast and efficient . ......except for this survey which takes too long on a cell phone. More

by GLEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
July 11, 2023

Carl, Leo, and Alberto were very helpful to me and my husband! Great customer service!! More

by MELIZONDO0006
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carl
July 11, 2023

Fast and easy trancsaction. Great service!The sales agent very detailed accomodating good communication and friendly. More

by ELENVINLUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nataly Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Dokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hayashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Lenard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Ryan
July 09, 2023

The service rep went over work and estimates prior to the work. Very customer oriented. More

by JODONNELL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 09, 2023

Very easy and pleasant experience at my service appointment. Had a very cool and knowledgeable service advisor, which is so appreciated and can be a rarity. More

by ROPINIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eldin Yballa
July 09, 2023

2022 Prius with multiple code errors. Stated it was resolved and picked up vehicle. Codes back with less than 10 miles driven. Staff professional but problem not resolved. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CJ
...
86
...