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Hanlees Fairfield Toyota - Service Center

Fairfield, CA

4.7
1,022 Reviews

1,022 Reviews of Hanlees Fairfield Toyota - Service Center

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July 16, 2023

CJ was very accommodating and helpful. He made the process very easy for me as a customer to get my maintenance done in the most efficient way. Great employee! More

by CMT.GCEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlito delapena
July 16, 2023

I arrived earlier than my appointment, but I was welcomed and helped right away. Friendly service and I was able to leave much sooner than I anticipated. More

by jsidelinger
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlito Delapena
July 16, 2023

Good Job Guys, Thank you! ! Good Job Guys, Thank you!! Good Job Guys, Thank you!! More

by hectorahernandez114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlito de la Pena
July 16, 2023

Tony, my service advisor was friendly and prompt in taking care of my Highlander. My waiting time was less than they said it will be done. Hanlees Fairfield is spacious and clean. I will recommend it t More

by REGINALD M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hamsa
July 15, 2023

The service was great. Tony returned my car when promised. Toyota has excellent customer service. I will recommend this dealership to my family and friends. More

by MAGARDNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
July 15, 2023

Service was awesome, timely and efficient service. Great communication. Always great service at Toyota Fairfield Hanlees! Thank you! More

by JDINOSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Delapena, Ryan Vas
July 15, 2023

Chris was my service rep. He explained everything, put it in writing. Was patient and stayed in contact on when the car would be ready. Time to see how the repairs hold up. More

by Linduh707
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier on 7/14
Jul 15, 2023 -

Linduh707 responded

Chris was my service rep. He explained everything, put it in writing. Was patient and stayed in contact on when the car would be ready. Time to see how the repairs hold up.

July 15, 2023

Excellent, fast service in a professional environment! Chris took care of us right away and had us in and out before we even got settled in for what we expected to be a long wait. We were pleasantly surp More

by fourmullers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chria
July 15, 2023

Clean facility with professional and friendly service staff. They delivered my car in a timely manner as promised. More

by PMODJESKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Great Service. Brandon was excellent. He provided clear details about the service and future requirements. More

by Kash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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