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Hanlees Fairfield Toyota - Service Center

Fairfield, CA

4.7
1,022 Reviews

1,022 Reviews of Hanlees Fairfield Toyota - Service Center

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June 18, 2024

Fast checkin. explained recommended service, dealership waiting areas clean and comfortable. skssk. ok ok ok More

by EARLRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

When you tell me a price, that what I believe, then you do something and come back and give me another price. You have given me a bad taste for trust and working with you, More

by Reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
June 14, 2024

I had an appointment & was seen on time. Prompt service. My car was completed in a timely manner. More

by JILLIFER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul service department
June 12, 2024

I am happy with Tony service, I don’t have to wait, he call me I was expecting 4:00 or 5:00 clock I was happy he call me at 2:00 pm Good service More

by POOJA1BHATOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
June 07, 2024

I waited less than 2 minutes before I was acknowledged and serviced. I was out the door with a rental car within 30 minutes More

by ROBERT_POSADAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan - Service Manager
June 06, 2024

Service is very quick and the representative is very helpful. Having a car wash provided would be awesome. More

by CAALLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

This was a horrible experience. Unprofessional and difficult to get on the phone. Never returned calls. More

by ANDREW@BANKOFANGUS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
June 05, 2024

Vivian provided me with excellent customer service. Sad to say that’s rare now. She s definitely an asset to your establishment. Heartfelt gratitude,Vivian! More

by art.baris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian
June 05, 2024

Good customer service. I love my car they did that. I recommend people came to Hanlees Fairfield Toyota More

by SANGHOANG2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

The service representative was friendly, courteous and helpful. The appointment duration went as expected. Thanks! More

by RICK.CASSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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