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Hanlees Fairfield Toyota - Service Center

Fairfield, CA

4.7
1,021 Reviews

1,022 Reviews of Hanlees Fairfield Toyota - Service Center

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August 22, 2024

Nab the service guy was wonderful. He was very patient to listening to my calls never regarding. He really took time to explain show in my car which i did not understand . Thank you N More

by Sarita Lohani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

First customer service was so approachable and and did the service right and quick as i expected. More

by REVILLA_SANTOS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Great service, Nathan was super helpful. Bathrooms need to be restocked with TP though. Appreciate the coffee and hot water station. Need to restock vending machine. Overall comfortable wait More

by MomofTwins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
August 16, 2024

Awesome and personable staff. They went the extra mile to make sure we were taken care of. Nathan was amazing on keeping us updated through every step! More

by blackhawkeeyore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
August 15, 2024

Really bad service . You guys couldn't fix my problem and left toyota logo loose and fell off on freeway and i took you all day More

by BALTA727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Ruiter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlitos
August 13, 2024

The ten thousand mile service that I had done at the dealer was completed quickly More

by Ashizawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
August 11, 2024

Brandon is the best he always resolves all my issues and answers all questions thanks Brandon More

by GRADIEFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
August 07, 2024

Always courteous Clear explanations of work that will be done Do good work in a timely manner More

by MAJORCINDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in Service Dept, Ed in Courtesy Shuttle
August 06, 2024

Matthew is a very efficient Service Coordinator. Actual service provided was quick and prompt. Would be nice if you had a car wash after service. More

by PAULIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
August 06, 2024

Good customer service. Seviced my car as promised. Matthew is very knowledgeable and has a good communication skills. I had a Good experience and planning to go back again More

by MARLON_MELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew the service advisor is amazing.
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