Hanlees Fairfield Toyota - Service Center

Your service people were very helpful and accommodating. Service was fast and complete. The issue was addressed and taken care of Service was fast and complete. The issue was addressed and taken care of More

This dealer ship gives amazing customer service and the technicians, advisors and especially the manager in the service dept are top tier technicians, advisors and especially the manager in the service dept are top tier More

The service was very timely, efficient, and helpful. Customer relations were professional and courteous, which is very much appreciated Customer relations were professional and courteous, which is very much appreciated More

Hard to contact and connect by phone. Online works fine, difficult to make appointment by phone. Online works fine, difficult to make appointment by phone. More

There service advisor was not friendly and was cold. I was told that the work order was already in the system and all I had to do was to show up. That didn't happen. I was never asked if I had a way hom I was told that the work order was already in the system and all I had to do was to show up. That didn't happen. I was never asked if I had a way home. More

Ryan and Tony are the greatest! Tony assisted me and I was very pleased with his friendliness, knowledge and professionalism. Tony assisted me and I was very pleased with his friendliness, knowledge and professionalism. More

I brought my car for maintenance service. Thankful that it didn't take long and no problem with my car. Their representative is very helpful by letting me the waiting time. Thankful that it didn't take long and no problem with my car. Their representative is very helpful by letting me the waiting time. More

I’ve been here a few times but my recent time wasn’t too pleasant. Had a scheduled oil change at 9am and didn’t leave until 12pm. They said it would be no longer than 1hr and half. Got home and checked ever pleasant. Had a scheduled oil change at 9am and didn’t leave until 12pm. They said it would be no longer than 1hr and half. Got home and checked everything under the hood and they didn’t connect the wires back to the air filter housing box. Gotta do better than that. More

Ryan Vas the service manager gave me such a hard time about a defective battery that I bought from them. They never disclosed their way of doing math for the proration warranty. I used to drive 30 min about a defective battery that I bought from them. They never disclosed their way of doing math for the proration warranty. I used to drive 30 min from the next town over for my service, and after this last experience they have lost a customer (seems like he didn't really care). I have and will be sharing this experience with others...all over ~$15 . Way to make your customers feel valued!! NOT! More

My appointment was for 415 Friday November 3 and I showed up maybe 30 minutes early. They took my vehicle in immediately and I was back home earlier than I expected. up maybe 30 minutes early. They took my vehicle in immediately and I was back home earlier than I expected. More