Hanlees Fairfield Toyota - Service Center

All the customer service representatives were cordial and kind. The services provid ed were also delivered faster than expected. Definitely, a place I would go back for services and or even buy our next To kind. The services provid ed were also delivered faster than expected. Definitely, a place I would go back for services and or even buy our next Toyota. More

Ryan is always so courteous and professional when I call in about my car and Carlito was so kind and caring when I brought my car in. Also, the service department was able to take me very impromptu the day in about my car and Carlito was so kind and caring when I brought my car in. Also, the service department was able to take me very impromptu the day I was in the area. I had been really sick so I missed my initial appt and the rescheduled one, but I didn’t want to get anyone sick. I also am the co-signer, but the main driver of the car so I wasn’t getting any of the notifications for my appts and Carlito was able to help me fix that so I’ll never miss another appt! The service area is always so clean and everyone is so nice even when busy. Thank you! More

Great experience, glad the service manager reviewed my paperwork after my service. Made me feel that are thorough with their processes. paperwork after my service. Made me feel that are thorough with their processes. More

Excellent service. Carol to was able to provide information and explanations in a clear, concise and timely fashion Carol to was able to provide information and explanations in a clear, concise and timely fashion More

Service advisor was not clear about total cost of service. I was misled and at time of payment was caught off guard on the additional amount. service. I was misled and at time of payment was caught off guard on the additional amount. More

Friendly employees with knowledge and experience when it comes to my Tacoma. I would recommend Hanlees to all Toyota owners comes to my Tacoma. I would recommend Hanlees to all Toyota owners More

Not a trustworthy service department. Charged me for a tire rotation, but didn't do it. Charged me for a tire rotation, but didn't do it. More

Outstanding communication and service They were very concerned regarding my issues with my RAV4. Will recommend the dealership to others concerned regarding my issues with my RAV4. Will recommend the dealership to others More

Good communication and explanation about the work being done on my Highlander. Comfortable waiting room. done on my Highlander. Comfortable waiting room. More

Very professional, courteous and knowledgeable. Will recommend to friends and family. I am very satisfied. Will recommend to friends and family. I am very satisfied. More