Hanlees Fairfield Toyota - Service Center
Fairfield, CA
1,021 Reviews of Hanlees Fairfield Toyota - Service Center
Ryan and his service department are the best in the business! Always quick,friendly service from Brett. And glad to see Nathan there as well! business! Always quick,friendly service from Brett. And glad to see Nathan there as well! More
Everyone was friendly and all my needs were met! Natan was great! I will return in the future for service Natan was great! I will return in the future for service More
My car went in for a service and came out with a problem. After returning to get this new issue addressed, I am disappointed by the myopic focus on searching for the “data behind the cause of a problem” with After returning to get this new issue addressed, I am disappointed by the myopic focus on searching for the “data behind the cause of a problem” without acknowledging that the lack of data is the problem. I am offended by the ridiculous path they recommended to collect data and disgusted that the entire issue is covered under warranty but it is not an option at this point. More
My vehicle was damaged and after tire was changed, the cap wasn’t put back. All the concerns I’ve had for so long keep getting ignored at the dealership. I think the management needs to really reconsider cap wasn’t put back. All the concerns I’ve had for so long keep getting ignored at the dealership. I think the management needs to really reconsider the way they run this dealership. More
The service was great, I am very happy with how I was treated, can’t wait to go back treated, can’t wait to go back More
Well professional and assisted right at the moment I walked in. Well informed of the procedures to be done. Didn’t take longer than I thought. Service Excellence! walked in. Well informed of the procedures to be done. Didn’t take longer than I thought. Service Excellence! More
Great service at this location. This was my first experience at this dealer and would come back again. This was my first experience at this dealer and would come back again. More
Nathan was very helpful. He took the time to answer my questions and also took the initiative to update me thoughout the process. I believe Chris was my technician. Apparentl He took the time to answer my questions and also took the initiative to update me thoughout the process. I believe Chris was my technician. Apparently one of the machines was broken in the Toyota Garage. Chris ensured that I was still able to get the service I needed by bringing my tire to their partner garage at Nissan. I have been in similar situations at other places and I appreciate it when someone goes above and beyond to make sure the job gets done. More
Great, friendly, knowledgeable service. Their pricing was better than the independent repair shop I had previously been going to. They got me in quick too. I will definitely be back! Their pricing was better than the independent repair shop I had previously been going to. They got me in quick too. I will definitely be back! More