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Hanlees Fairfield Toyota - Service Center

Fairfield, CA

4.7
1,022 Reviews

1,022 Reviews of Hanlees Fairfield Toyota - Service Center

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December 15, 2023

Professional, detail orientated clean, professional,knowledgeable.com, detail oriented, great customer service clean, professional,knowledgeable.com, detail oriented, great customer servic More

by MrH1351
Recommend Dealer
Yes
Employees Worked With
Diana Trujillo
December 15, 2023

Not personable. Maybe he was having a bad day, but U did not feel welcome More

by William83
Recommend Dealer
No
Employees Worked With
Tony
December 15, 2023

Appointment was offered for the next day. They were ready for me when I arrived. Explained all that would be done and how long it would take. Tech got started right away and was completed qui More

by BECKYBARNES63
Recommend Dealer
Yes
Employees Worked With
Tony
December 15, 2023

Everyone is helpful and friendly. When calling I’ve always received an answer to my question. Services received were complete faster than expected. More

by SRREMIGIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

it was good they were all helpful and talked politely and it is always good coming here More

by raviveersingh5
Recommend Dealer
Yes
December 14, 2023

Walked in didn't know where to go all cubicles were filled, walked around had to ask somebody with another customer where to wait, by then other people came in and were served first. No car wash was a More

by pja707
Recommend Dealer
No
Employees Worked With
UC
December 13, 2023

Helpful & timely Pat took the time to listen to my concerns & provide suggestions for me to choose from. More

by ROCHELLE
Recommend Dealer
Yes
Employees Worked With
Pat
December 13, 2023

It was average. The experience was a long wait time The seating area was average More

by JOSE_GARC_14
Recommend Dealer
Yes
December 13, 2023

I worked with Brandon on a rocking drivers seat, he said they checked another vehicle and they all do that. I kept driving and noticed it getting worse. I went to Pat and he immediately recognized this as a More

by MLAGANOWSKY
Recommend Dealer
Yes
Employees Worked With
Brandon and Pat Moten. Pat Moten is by far the best customer service rep Hanlees Fairfield has employed!
December 13, 2023

Great customer service. They sit down and explain the mechanical issue. Availability of making in line appointment. More

by MEANLDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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