Hanlees Fairfield Toyota - Service Center

Understaffed; long wait There was some miscommunication about who was supposed to be helping me. Someone had a personal appointment and just left without passing along that I was waiting. about who was supposed to be helping me. Someone had a personal appointment and just left without passing along that I was waiting. More

awesome and they are respectful Keep up good work appreciate the kind words and accommodating responses appreciate the kind words and accommodating responses More

Everybody is very helpful. The service is very quick. They are all professional Very good experience The service is very quick. They are all professional Very good experience More

The service dept. was very helpful and pleasant. They were efficient and timely. They took care of my maintenance. was very helpful and pleasant. They were efficient and timely. They took care of my maintenance. More

Friendly, easy, free Oh sentences. .. The gentleman who helped me was very friendly. I?t was easy to make my appointment online and to bring my vehicle in. .. The gentleman who helped me was very friendly. I?t was easy to make my appointment online and to bring my vehicle in. More

Took longer time only for oil change , though the service was already done but the front rep was not there to do the paperwork, and she was very rude was already done but the front rep was not there to do the paperwork, and she was very rude More

Excellent Very friendly professional on time as promised Great service Lace was clean . Reasonable pricing Great service Lace was clean . Reasonable pricing More

Promt addressed my concerns professional clean environment. Promt addressed my concerns professional clean environment. Good customer service. Explained everything in great details. environment. Promt addressed my concerns professional clean environment. Good customer service. Explained everything in great details. More

No one called me when my service was done. Nor did I get my old part that I requested. Nor did I get my old part that I requested. More

Having an unexpected (and poorly timed) major repair was thankfully a simple process because of the dealership; I was given prompt updates at each step of the process and my options were clearly outlined fo thankfully a simple process because of the dealership; I was given prompt updates at each step of the process and my options were clearly outlined for me. More