Hanlees Fairfield Toyota - Service Center

Tony went above & beyond to ensure that my car’s up-to-date on services. Provided me a range of services to choose from. At completion, made suggestions that the car may need in the future. Seamless up-to-date on services. Provided me a range of services to choose from. At completion, made suggestions that the car may need in the future. Seamless process from start to finish. Thankful they were able to service my car the next day! More

Appreciate the professional and friendly customer service and willingness to troubleshoot a difficult issue. One of the better service departments I've worked with. and willingness to troubleshoot a difficult issue. One of the better service departments I've worked with. More

Communication would be best. Hard to get ahold of someone. Communication is as great. Would definitely appreciate better communication than last minute. Hard to get ahold of someone. Communication is as great. Would definitely appreciate better communication than last minute. More

Staff is amazing and helpful. Shoutout to Ryan, CJ, and Chris for their amazing service Shoutout to Ryan, CJ, and Chris for their amazing service More

I like the way Brandon went above and beyond his job to get me taken care of get me taken care of More

Awesome customer service from the moment I enter the door to when I Exit. Brandon my service rep is always helpful and Wynonna at parts really knows her stuff and make sure I am getting the right parts for to when I Exit. Brandon my service rep is always helpful and Wynonna at parts really knows her stuff and make sure I am getting the right parts for my vehicle . More

Friendly service advisors and quick to resolve any issues that arose following the appointment. Much appreciated ! that arose following the appointment. Much appreciated ! More

Staff was friendly from the initial call to schedule the appointment, continuing on with knowledgeable and helpful customer service representatives. As I was waiting for my service to be completed I spoke w appointment, continuing on with knowledgeable and helpful customer service representatives. As I was waiting for my service to be completed I spoke with Ryan the customer service manager who was friendly and obviously cared about their relationships with their customers. When I purchased my new RAV4, it was the best experience I have had purchasing a car, and all of my interactions with Hanlees Toyota Fairfield since then have been top-notch. More

Everything i needed was taken care of. Tony was very helpful and friendly! would definitely come back to him again! Tony was very helpful and friendly! would definitely come back to him again! More

Tony, my service advisor, walked out to greet me as soon as I pulled up to the service area. He was timely, friendly, professional and respectful. I hope he’s my service advisor next time! as I pulled up to the service area. He was timely, friendly, professional and respectful. I hope he’s my service advisor next time! More