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Hanlees Fairfield Toyota

Fairfield, CA

4.7
1,295 Reviews

2575 Automall Pkwy

Fairfield, CA

94533

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Showing 1,295 reviews

July 30, 2023

Our salesman, Brad Hayashi, exceeded our expectations! He was a consummate professional, and went over and above anything we could've imagined! We came back a second time to have him sell us another car, More

by Irene.anderson378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter, Brad Hayashi, Diego Rodriguez
July 30, 2023

I’ve purchased many cars over the years, but this has been our best dealership experience we’ve ever had. Brad was polite, respectful and is an excellent communicator. We’re really pleased with our exper More

by Oscar_vega
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hayashi, Diego Rodriguez
July 30, 2023

Appointment was kept and Service Tech was outstanding. Very thorough and well educated. Explanation clear and simple. More

by PPSANTOS707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eldin Yballa
July 30, 2023

Excelente costumer service ! The guy at front desk , did a great job , always respectful and friendly More

by Saulm65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
Jul 30, 2023 -

Saulm65 responded

Thanks to the costumer service guys

July 29, 2023

No hustle, friendly experience , expected to be attacked by the sales sharks except I got helpful, friendly service More

by MARIEBEEBE01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Trujillo, Diego Rodriguez
July 29, 2023

I called ahead of time for an appointment, not knowing the appointment time was during “lunch”. After waiting for an hour, my vehicle didn’t get touched, therefore I left so I wouldn’t be wasting more tim More

by ian.quiambao
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with the names listed
July 29, 2023

Mr Dela Peña provided an excellent service. Him and the mechanic thoroughly check the vehicle for any defects covered under warranty. They saved me ~$2.0K in maintenance cost. More

by lccorpus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
July 29, 2023

Muy eficiente no tube que esperar mi carro por mas de 30 minutos muy amable personal More

by nelidaperez87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nataly Diaz
July 28, 2023

Great service, fast , hospitable, entertaining, informative and all around great customer service. Will definitely come back for next oil change. More

by CANTILLERDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Niebres,CJ
July 28, 2023

Amazing service. Charges was on point, the soft handoff to the store experience was also amazing. Everyone was Very friendly and it was one of the best car buying exp More

by AMBERALOHA79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiter, Charles Lenard, Diana Trujillo
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